Summary
Overview
Work History
Education
Skills
References
Timeline
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Holly Potter

Gold Coast,QLD

Summary

I believe I am a Highly-motivated employee with strong work ethics, also honest and very reliable. I am ambitious, looking for a career-focused job, seeking an entry-level position to start my career and expand on my skills. I can adapt quickly to new challenges, with the ability to work effectively unsupervised while quickly mastering new skills.

As an open communicator with calm and level-headed approach to managing challenging situations, I am prepared for a new role where hard work and dedication will be highly valued.

Overview

6
6
years of professional experience

Work History

Retail Worker

Aldi
Gold Coast, QLD
11.2021 - Current
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Maintained records related to sales for store management.

Travel Agent Assistant

Ignite Travel Group
Gold Coast, QLD
12.2019 - 10.2020
  • Assisted with entering data and answering phones.
  • Researched hotels and airfare options to best meet client needs and expectations.
  • Assisted customers with travel inquiries and reservations, including flights, hotels, car rentals, and cruises.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Assisted with financial discrepancies, managing refunds and providing accurate travel documentation during the Covid bubble.

Food and Beverage Attendant

Red Rooster
Gold Coast, QLD
08.2017 - 09.2019
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Conducted regular inspections of beverage dispensing systems for proper temperature control and maintenance.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Effectively multitasked within fast-paced environment.
  • Monitored inventory levels of food items and communicated needs for restocking to management team.
  • Maintained a positive attitude towards coworkers and customers at all times.

Education

High School Diploma -

Coombabah State High School
Gold Coast, QLD
11-2018

Skills

  • Computer Skills
  • Proficient in Microsoft Office
  • Sales Monitoring
  • Certificate in Finance
  • Basic Business and Accounting skills
  • Customer Relations
  • Teamwork Skills

References

References available upon request.

Timeline

Retail Worker

Aldi
11.2021 - Current

Travel Agent Assistant

Ignite Travel Group
12.2019 - 10.2020

Food and Beverage Attendant

Red Rooster
08.2017 - 09.2019

High School Diploma -

Coombabah State High School
Holly Potter