Deadline-driven individual with expertise serving special needs to customers or clients. A real go-getter with outstanding interpersonal skills. Im energetic and i thrive off a fast pace working environment. Im very dependable and i can manage multiple priorities whilst keeping a positive attitude. Im hardworking with strong organisation skills as well as excellent time management skills.
Hi, I’m
Holly Simpson
Cairns ,QLD
Summary
Overview
8
years of professional experience
Work History
Inteletravel
Travel Agent
01.2021 - Current
Job overview
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Home Based Business
Lash Technician
01.2022 - 09.2022
Job overview
- Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
- Scheduled, confirmed and carried out lash services home based.
- Listened to concerns, identified appropriate solutions and resolved issues quickly with minimal expense.
- Increased sales in my own business using loyalty programs.
- Assisted clients in selection of lash length and colour to create desired effects.
Nandos Uk
Restaurant Waitress
05.2019 - 08.2022
Job overview
- Im a team player, with good communication skills in order to go above and beyond what is required of me.
- I am hardworking and dependable as I enjoyed working in a fast pace environment!
- Maintained detailed knowledge of the menu to provide guests with informative descriptions.
- Participated in prep roles such as refilling condiment bottles, preparing menus and arranging tables.
- Sustained calm and congenial manners during communications with any guests.
- Checked identification for minimum age for sale of alcoholic beverages.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Sutton School Of Performing Arts
Dance Teacher's Assistant
03.2019 - 03.2021
Job overview
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Assisted with coordination and administration of complete dance program.
- Taught ballet, tap, musical theatre and multiple other styles of dance for students aged 2-16
- Worked in team-based environment.
- Planned routines for recitals and performances.
LSI Limited UK
Social Media Content Creator
06.2020 - 12.2020
Job overview
- Managed content across multiple platforms for widest audience reach.
- Organized, prioritized and managed multiple projects according to dedicated release schedule.
- Developed in-depth understanding of digital and mobile marketing practices and media.
- Consulted with editors to shape story and eliminate any errors.
- Managed competing deadlines with efficiency.
Education
GREENHEAD COLLEGE WEST YORKSHIRE UK
ALEVELS from Law/Business/Drama
05.2021
University Overview
Business - B
Drama - C
Law - E
HECKMONDWIKE GRAMMAR SCHOOLWEST YORKSHIRE UK
GCSE from Total of 14 Gcses
06.2019
University Overview
A** - 2
A* - 3
A - 3
B - 4
C - 2
Skills
- Retail Sales
- Credit Card Payments
- Teamwork but also can work solo to achieve desired outcomes
- High-Volume Environments
- Enthusiastic
- Willing to go above and beyond
Timeline
Lash Technician
Home Based Business
01.2022 - 09.2022
Travel Agent
Inteletravel
01.2021 - Current
Social Media Content Creator
LSI Limited UK
06.2020 - 12.2020
Restaurant Waitress
Nandos Uk
05.2019 - 08.2022
Dance Teacher's Assistant
Sutton School Of Performing Arts
03.2019 - 03.2021
GREENHEAD COLLEGE
ALEVELS from Law/Business/Drama
HECKMONDWIKE GRAMMAR SCHOOL
GCSE from Total of 14 Gcses
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