Deadline-driven individual with expertise serving special needs to customers or clients. A real go-getter with outstanding interpersonal skills. Im energetic and i thrive off a fast pace working environment. Im very dependable and i can manage multiple priorities whilst keeping a positive attitude. Im hardworking with strong organisation skills as well as excellent time management skills.
Hi, I’m
Holly Simpson
Cairns ,QLD
Summary
Overview
8
years of professional experience
Work History
Inteletravel ONLINE
Travel Agent
01.2021 - Current
Job overview
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Home Based BusinessLeeds UK
Lash Technician
01.2022 - 09.2022
Job overview
- Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
- Scheduled, confirmed and carried out lash services home based.
- Listened to concerns, identified appropriate solutions and resolved issues quickly with minimal expense.
- Increased sales in my own business using loyalty programs.
- Assisted clients in selection of lash length and colour to create desired effects.
Nandos UkEngland
Restaurant Waitress
05.2019 - 08.2022
Job overview
- Im a team player, with good communication skills in order to go above and beyond what is required of me.
- I am hardworking and dependable as I enjoyed working in a fast pace environment!
- Maintained detailed knowledge of the menu to provide guests with informative descriptions.
- Participated in prep roles such as refilling condiment bottles, preparing menus and arranging tables.
- Sustained calm and congenial manners during communications with any guests.
- Checked identification for minimum age for sale of alcoholic beverages.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Sutton School Of Performing Arts Leeds UK
Dance Teacher's Assistant
03.2019 - 03.2021
Job overview
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Assisted with coordination and administration of complete dance program.
- Taught ballet, tap, musical theatre and multiple other styles of dance for students aged 2-16
- Worked in team-based environment.
- Planned routines for recitals and performances.
LSI Limited UKLeeds UK
Social Media Content Creator
06.2020 - 12.2020
Job overview
- Managed content across multiple platforms for widest audience reach.
- Organized, prioritized and managed multiple projects according to dedicated release schedule.
- Developed in-depth understanding of digital and mobile marketing practices and media.
- Consulted with editors to shape story and eliminate any errors.
- Managed competing deadlines with efficiency.
Education
GREENHEAD COLLEGE WEST YORKSHIRE UK
ALEVELS from Law/Business/Drama
05.2021
University Overview
Business - B
Drama - C
Law - E
HECKMONDWIKE GRAMMAR SCHOOLWEST YORKSHIRE UK
GCSE from Total of 14 Gcses
06.2019
University Overview
A** - 2
A* - 3
A - 3
B - 4
C - 2
Skills
- Retail Sales
- Credit Card Payments
- Teamwork but also can work solo to achieve desired outcomes
- High-Volume Environments
- Enthusiastic
- Willing to go above and beyond
Timeline
Lash Technician
Home Based Business
01.2022 - 09.2022
Travel Agent
Inteletravel
01.2021 - Current
Social Media Content Creator
LSI Limited UK
06.2020 - 12.2020
Restaurant Waitress
Nandos Uk
05.2019 - 08.2022
Dance Teacher's Assistant
Sutton School Of Performing Arts
03.2019 - 03.2021
GREENHEAD COLLEGE
ALEVELS from Law/Business/Drama
HECKMONDWIKE GRAMMAR SCHOOL
GCSE from Total of 14 Gcses