Holly Sutton
Bathurst
Summary
I am a reliable worker offering 5 years experience promoting client development in day program and group home settings. Skilled in facilitating physical and educational activities and monitoring client progress. I am observant and a patient team player with a passion for helping others. I am adept at managing challenging behaviours and fostering effective communication among multidisciplinary teams. Skilled in medication administration and record keeping, I excel in empowering clients to achieve their goals while ensuring their safety and well-being.
Overview
5
5
years of professional experience
Work History
Support Worker
Vivability
10.2023 - Current
- Reported any incidents or accidents in accordance with company policy and procedure.
- Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Provided emotional and practical support to vulnerable adults.
- Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
- Administered medication according to company guidelines whilst monitoring its effectiveness.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
Support Coordinator
Vivability
06.2024 - 12.2024
- Facilitated a variety of care opportunities for clients.
- Collaborated with multidisciplinary teams to coordinate care plans for clients.
- Assessed risk factors associated with a variety of mental health issues and developed strategies for managing them effectively.
- Coordinated client funding and budgets.
- Monitored progress of clients' goals and objectives.
- Served as a liaison between families, caregivers and internal, external service providers.
- Assisted clients in accessing and utilizing community resources to meet their needs.
Barista
Crema
10.2021 - 06.2022
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Operated cash registers to process customer payments.
- Adhered to health department regulations concerning sanitation standards.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Support Worker
Complete Care team
03.2020 - 08.2021
- Reported any incidents or accidents in accordance with company policy and procedure
- Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
Education
Bachelor of Science - Paramedicine
Charles Sturt University
Bathurst 10-2023
Skills
- Client care
- Medication administration
- Record keeping
- De-escalation techniques
- Risk assessment
- Care coordination
- Effective communication
- Team collaboration
Timeline
Support Coordinator
Vivability
06.2024 - 12.2024
Support Worker
Vivability
10.2023 - Current
Barista
Crema
10.2021 - 06.2022
Support Worker
Complete Care team
03.2020 - 08.2021
Bachelor of Science - Paramedicine
Charles Sturt University