HOMIK PATEL
Brisbane,Australia
Summary
Dedicated Retail Assistant skilled in inventory management and customer service. Expertise in cash handling and sales reporting enhances operational efficiency and customer satisfaction. Strong communicator with a calm approach to addressing customer needs and challenges. Knowledgeable about current fashion trends and committed to creating a welcoming shopping experience.
Overview
2
2
years of professional experience
Work History
Retail Assistant
Ampol
Brisbane, Australia
12.2024 - Current
- Assisted customers with product inquiries, delivering tailored recommendations to enhance shopping experience.
- Arranged merchandise displays to highlight new styles, attracting customers and boosting sales.
- Participated in promotional events, increasing store visibility and driving sales.
- Managed inventory levels and organised stock on the sales floor.
- Trained new staff on company policies and operational procedures.
Fuel Station Console Operator
United Petroleum
Brisbane, Australia
03.2024 - 12.2024
- Monitored fuel pumps, ensuring operational efficiency and safety.
- Assisted customers with fueling transactions, addressing inquiries and resolving complaints to enhance customer satisfaction.
- Operate cash registers and point-of-sale (POS) systems to process payments (cash, credit and debit transactions).
- Managed daily financial records and reports, ensuring accurate tracking of transactions.
- Monitor inventory levels of fuel and other products.
Delivery Driver
Family owned business
Perth, Australia
01.2024 - 03.2024
- Delivering bread and baked goods to restaurants and hotels according to their orders and schedules.
- Delivered items accurately and on time, maintaining customer satisfaction.
- Served restaurant and hotel staff with professionalism and courtesy, enhancing client relationships.
- Resolved issues and accommodated special requests from clients, ensuring a positive delivery experience.
- Verifying orders before departure to ensure that the correct types and quantities of bread are being delivered.
- Perth City WA
Delivery Driver
Pizza Hut
Brisbane, Australia
12.2023 - 01.2024
- Delivered pizzas and menu items to customers promptly, ensuring satisfaction with service speed.
- Verified order completeness and accuracy to meet customer expectations.
- Provided courteous and professional customer service, enhancing customer experience.
- Addressing customer inquiries, concerns, and complaints effectively.
Education
Diploma - Mechanical Engineering
Sardar Vallabh Bhai Patel - Engineering College
Gujarat, India01-2010
Skills
- Store operations
- Point-of-sale operation
- Cash handling
- Inventory management
- Sales reporting
- New product launches
- Staff training
- Product presentation
- Store maintenance
- Attention to detail
- Time management
- Customer service
- Relationship management
Timeline
Retail Assistant
Ampol
12.2024 - Current
Fuel Station Console Operator
United Petroleum
03.2024 - 12.2024
Delivery Driver
Family owned business
01.2024 - 03.2024
Delivery Driver
Pizza Hut
12.2023 - 01.2024
Diploma - Mechanical Engineering
Sardar Vallabh Bhai Patel - Engineering College