Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Hong Yu

SYDNEY

Summary

Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude.

Overview

2
2
Languages
5
5
years of post-secondary education
18
18
years of professional experience

Work History

retail manager

chemist warehouse Hurstville Forest Rd
hurstville
09.2022 - Current

My roles: Coordinated whole store FOS ordering to ensure optimal stock levels and product availability.,Managed whole store merchandising to enhance product presentation and drive sales.,Catalog set ups and organize,black and white,daily Ops tasks/mycomm tasks,whole store’s compliance,invoices entering,store assessment planning,(won seven Gold medal)staff training,excellent customer service,Staff coordination,Processed bulk orders to efficiently fulfill customer demand and maintain inventory flow.

  • Managed daily store operations and ensured compliance with company policies.
  • Supervised staff training and development to enhance customer service skills.
  • Coordinated inventory management and maintained optimal stock levels.

Pharmacy Assistant

Chemist warehouse Hurstville Forest Rd
Sydney
01.2017 - 01.2018
  • Managed inventory by organizing stock and ensuring product availability.
  • Provided expert customer service by answering inquiries about medications and health products.
  • Ensure stock rotation, checking expiry date ,maintain shelf nice clean and neat
  • Daily Aisle checklist fulfillment
  • Helping check out

Duty Manager

Simply Noodles
Newtown
05.2008 - 07.2011
  • Supervised daily operations to ensure efficient service and customer satisfaction.
  • Coordinated staff schedules to optimize coverage during peak hours.
  • Trained new employees on company policies and operational procedures.

.fast and quality service

.maintain food hygiene and supervise food quality

.maintain restaurant hygiene standards

Education

Business Study

UTS
07.2008 - 07.2011

Hospitality Administration And Management

Carrick Education
03.2009 - 05.2011

Skills

  • Fast learner
  • Good listener and apply to work fast
  • Patient and great customer service
  • Problem Solving
  • Love to work under pressure
  • Like challenging
  • Experienced retailing for over 10 years

Languages

Chinese (Mandarin)
First Language
English
Advanced (C1)
C1

References

References available upon request.

Timeline

retail manager

chemist warehouse Hurstville Forest Rd
09.2022 - Current

Pharmacy Assistant

Chemist warehouse Hurstville Forest Rd
01.2017 - 01.2018

Hospitality Administration And Management

Carrick Education
03.2009 - 05.2011

Business Study

UTS
07.2008 - 07.2011

Duty Manager

Simply Noodles
05.2008 - 07.2011
Hong Yu