Hongyan Li
Waitara,NSW
Summary
Driven Care Service Employee with a proven track record at Huang Ying Jung Nursing Home, enhancing patient satisfaction through compassionate care and effective dementia support.
Overview
2
2
years of professional experience
Work History
Care Service Employee
Australia Nursing Home Foundation Nursing Home
2022.09 - 2023.05
Care Service Employee
Huang Ying Jung Nursing Home
2023.03 - Current
- Improved patient satisfaction by providing compassionate care and addressing individual needs.
- Efficiently managed time and resources to ensure timely completion of tasks and responsibilities.
- Actively sought out feedback from supervisors and colleagues to continuously improve personal performance within the role.
- Participated in quality improvement initiatives by providing suggestions on enhancing care services to better meet patients'' needs and expectations, thus positively impacting overall patient satisfaction levels.
Education
Certificate III - Aged Care
First Base Training
Office Tower Suite 607/159-175 ChurchSt Parramatta09.2022
Skills
- Dementia Care
- Community Resources
- Respectful and Compassionate
- Time Management
- Elderly Care
Timeline
Care Service Employee
Huang Ying Jung Nursing Home
2023.03 - Current
Care Service Employee
Australia Nursing Home Foundation Nursing Home
2022.09 - 2023.05
Certificate III - Aged Care
First Base Training
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