Honor Klan
Carrum Downs,VIC
Summary
Largely by nature and skillset a 'people' person with the capacity to show empathy and perceive undercurrents and people's needs. Keen to learn and be taught whatever is needed. Ability to work unsupervised and to develop programs, vision and paths forward. I am skilled at working under pressure and have a good radar for health and safety. Having spent a large proportion of the last decade growing little humans into young adults. Prior to this I worked in management in the retails sector which gave me great experience with deadlines, managing and juggling staff and daily needs as they crop up.
My favorite work of all is to be with people. To grow people, to extend others and help people to see beauty within themselves.
Overview
2023
2023
years of professional experience
Work History
Enrolments Co-Ordinator
Heritage Christian College
Officer, Vic
02.2020 - 12.2022
- Liase and handle new students/enrolments for the kinder building conneciton, processing paperwork and ensuring families transition into the school environment.
- Reviewed reports on employee attendance, productivity and effectiveness.
- Handled schedules for meeting with new families with teachers.
- Kept important up to date records of families details including health records for children with anaphylaxis and allergies preparing protocols for them.
- Ensured day to day running of new intakes for coming years and current children.
- Liase with promotion team regarding advertising campaigns for the Kinder within the college.
Personal Assistant to the Managing Director
Alan Strudwick & Associates
03.2003 - 01.2004
- Handled confidential documents ensuring they remain secure.
- Greeted visitors warmly upon arrival to the office.
- Developed processes to ensure accurate record keeping practices are followed.
- Performed other duties as assigned by the Managing Director.
- Compiled data from various sources into prepared formats.
- Coordinated domestic and international travel arrangements for the Managing Director.
- Answered inquiries regarding policies, procedures, programs, services offered by employer.
- Monitored deadlines on projects managed by the Managing Director.
- Provided administrative support to the Managing Director including preparing reports and presentations.
- Facilitated communication between departments within the organization.
Retail Manager
Just Group
Sydney, NSW
01.1999 - 01.2004
- Management of staff, store, retail, stock, visual merchandising and the forever looming budget!
- Developed strategies to maximize sales and profitability.
- Ensured compliance with safety regulations and company policies.
- Planned special promotions or discounts based on market trends.
- Identified opportunities for cost savings through waste reduction initiatives.
- Assessed operational efficiency of the store's departments.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Managed daily banking activities such as deposits and withdrawals.
- Created weekly work schedules for store personnel.
Volunteer
Monterey Secondary College and Aldercourt Primary school
Frankston, Vic
- A community incentive program in place for the primary school running through the high school kitchens giving eligible primary school students an opportunity to participate in outside of school hours cooking classes.
- Aiming to give kids an opportunity to develop a skill, some confidence and some guided friendship and support where needed.
Education
Unit CHCMHS001 & CHCCC016 - Work With People With Mental Health Issues And Respond To Clients Needs - Chaplaincy
Scripture Union
Queensland11-2024
Certificate of Education Support - Integration Aide / Teacher Aide - Education
Monash University
Frankston, VIC11-2018
LN504.306 Right Writing - Education
Eastern College
Wantirna, VIC01-2016
Diploma in Christian Ministry - Christian Studies
C3 Colleges
Sydney, NSW01-2002
Certificate in Office Administration & Legal Studies - Administration
Tafe Colleges
Rosebud, VIC01-1999
Skills
- Relationship Building
- Friendly, Positive Attitude
- Problem-Solving
- Problem Resolution
- Social Perceptiveness
- Conflict Resolution
- Clerical Support
- Time Management
- Active Listening
- Project Planning
- First Aid/CPR (needs re-freshing)
Education and Training
other,other,other
Timeline
Enrolments Co-Ordinator
Heritage Christian College
02.2020 - 12.2022
Personal Assistant to the Managing Director
Alan Strudwick & Associates
03.2003 - 01.2004
Retail Manager
Just Group
01.1999 - 01.2004
Volunteer
Monterey Secondary College and Aldercourt Primary school
Unit CHCMHS001 & CHCCC016 - Work With People With Mental Health Issues And Respond To Clients Needs - Chaplaincy
Scripture Union
Certificate of Education Support - Integration Aide / Teacher Aide - Education
Monash University
LN504.306 Right Writing - Education
Eastern College
Diploma in Christian Ministry - Christian Studies
C3 Colleges
Certificate in Office Administration & Legal Studies - Administration
Tafe Colleges