Houda Osman
Melbourne ,VIC
Summary
- Managing a team in a busy environment has helped me gain the critical thinking and problem solving skills I need to work in a team of professionals.
- I'm really interested in working within HR and aim to develop my communication skills and analytical thinking.
- I'm more than willing to take on any task to help my team and learn new things along the way.
- I'm a reliable and dedicated team player that's hardworking and I've gained that confidence through my role at Coles.
- I would like to gain some experience in the international field by working in a different country and experiencing their culture and traditions which would help me gain people skills.
Overview
3
3
years of professional experience
Work History
Coles Online
Coles
08.2021 - Current
- Managed time efficiently in order to complete all online orders in time with both click and collect and home delivery.
- Developed strong communication and organizational skills by working within a big department and managing both online shoppers and delivery drivers.
- Gained critical thinking skills by quickly finding solutions to problems that arose.
- Cultivated interpersonal skills by building positive relationships with others and working with different personalities.
Reference:
Sushma Patel 0430 340 599
HR Intern
BTPN Syariah
11.2023 - 12.2023
- Supported HR team with the creation of comprehensive onboarding materials, improving employee retention rates.
- Assisted in developing engaging training programs to enhance employee skill sets and productivity levels.
- Participated in career fairs, promoting the company brand and attracting top talent for open positions.
- Collaborated with universities in the region to promote other internship positions
Education
Bachelors of International Studies/Commerce - Human Resources Management/International Relations
Deakin University
Melbourne, VIC06.2025
Skills
Great customer service
Leadership
Problem solving
Ability to work under pressure
Interests
- Hiking
- Reading
- Running
- Learning languages
Timeline
HR Intern
BTPN Syariah
11.2023 - 12.2023
Coles Online
Coles
08.2021 - Current
Bachelors of International Studies/Commerce - Human Resources Management/International Relations
Deakin University
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