Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Bree Anna Short

Lochinvar,NSW

Summary

Proven track record in enhancing customer satisfaction and streamlining retail operations, evidenced by significant loss prevention at Coles Supermarket. Skilled in retail merchandising and demonstrating exceptional teamwork, I excel in fast-paced environments, ensuring efficient service and operational excellence. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Friendly Customer Service Cashier experienced working in diverse retail environments. .

Overview

4
4
years of professional experience

Work History

Coles Online

Coles Supermarket
02.2024 - Current
  • Maintained a clean and inviting retail environment that encouraged positive customer interactions.
  • Opened/closed the retail locations securely adhering to company protocols for cash handling
  • Collaborated with team members to achieve high-performance results in a fast-paced retail setting.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Improved customer satisfaction by providing timely and efficient retail support services.
  • Implemented loss prevention strategies to significantly decrease instances of theft and shrinkage in retail locations.

Pizza Delivery Driver

Pizza Hut
02.2024 - 09.2024
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.

Store Team Member/Shift Supervisor

Red Rooster Restaurant
10.2020 - 02.2024
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.

Education

High School Diploma -

St Bedes Catholic
Thornton, NSW
11.2023

Skills

  • Retail Store Operations
  • Retail Merchandising
  • Retail Operations
  • Retail services
  • Retail transactions

Interests

  • Outdoor Recreation
  • Watching Movies and TV Shows
  • Cooking
  • I enjoy helping others and giving back to the community
  • Animal Care
  • I enjoy cooking for friends and family gatherings
  • Camping
  • Road Trips
  • Personal Development and Self-Improvement
  • Music

Timeline

Coles Online

Coles Supermarket
02.2024 - Current

Pizza Delivery Driver

Pizza Hut
02.2024 - 09.2024

Store Team Member/Shift Supervisor

Red Rooster Restaurant
10.2020 - 02.2024

High School Diploma -

St Bedes Catholic
Bree Anna Short