Summary
Overview
Work History
Education
Skills
Timeline
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Houda Osman

Melbourne,VIC

Summary

Motivated final-year Commerce/International Studies student majoring in Human Resource Management and International Relations, with experience in HR administration and retail operations. Seeking to apply academic knowledge and practical experience in a global setting through an HR internship in Kuala Lumpur. Known for adaptability, attention to detail, and collaborative team spirit.

Overview

4
4
years of professional experience

Work History

HR Administration Advisor

genU
Geelong, VIC
07.2024 - Current
  • Provide HR administrative support including contracts, onboarding, and employee records
  • Liaise with internal teams and external stakeholders to ensure compliance with HR policies
  • Support employee lifecycle processes and HR systems
  • Maintain accuracy and confidentiality of employee information
  • Contribute to continuous improvement initiatives in HR operations

Coles Online

Coles
Hopper Crossing, VIC
08.2021 - 09.2024
  • Provided excellent service and attention to customers when face-to-face or through phone conversations
  • Accurately picked and packed online orders to meet delivery deadlines
  • Provided high-level customer service in a fast-paced retail environment
  • Collaborated with team members to ensure efficient workflow
  • Trained new staff on picking protocols and safety standards
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

BBA - International Studies/Commerce

Deakin University
Geelong, VIC
02-2026

Skills

  • Customer service
  • Team collaboration
  • HR administration
  • Problem-solving
  • Time management

Timeline

HR Administration Advisor

genU
07.2024 - Current

Coles Online

Coles
08.2021 - 09.2024

BBA - International Studies/Commerce

Deakin University

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Houda Osman