Hsar Wah
Bendigo
Summary
Dynamic retail professional with a strong background at AsianFoods Emporium, excelling in customer service and product knowledge. Proven ability to enhance shopping experiences and train team members, while maintaining high operational efficiency. Recognized for effective communication and a positive attitude, ensuring customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Retail Worker
AsianFoods Emporium Grocery Bendigo
05.2024 - Current
- Assisted customers with product inquiries and provided knowledgeable recommendations to ensure that all customers is provided a positive shopping experience
- Maintained organised product displays to enhance store aesthetics and accessibility.
- Collaborated with colleagues to meet daily operational goals and improve workflow efficiency.
- Greeted customers, helped locate merchandise, and suggested suitable options based on their wants and needs.
- Operated point-of-sale systems for efficient transaction processing.
Cashier, Cook & Team Member
Kennington Kabeb House
11.2023 - 01.2025
- Operated cash register efficiently, ensuring accurate transactions and managing cash flow effectively.
- Trained 4+ employees on food preparation techniques and customer service protocols, fostering team development.
- Collaborated with team members to streamline order processing, improving overall speed of service during peak hours.
- Resolved customer complaints promptly, employing effective communication skills to ensure positive dining experiences.
Education
Health & Physical Education
Bendigo Senior Secondary College
Bendigo, VIC01-2026
Skills
- Customer service & communication skills
- Product knowledge expertise
- Multitasking and organization
- Quick learner
- Positive attitude
- Work ethic and integrity
Timeline
Retail Worker
AsianFoods Emporium Grocery Bendigo
05.2024 - Current
Cashier, Cook & Team Member
Kennington Kabeb House
11.2023 - 01.2025
Health & Physical Education
Bendigo Senior Secondary College