Ka Ho NG
Melbourne
Summary
Motivated and detail-oriented student with various work experiences. Demonstrated ability to handle financial transactions, ensure numerical accuracy, and solve problems through diverse customer service and operational roles. Adept at working in fast-paced environments, with excellent attention to detail, communication, and teamwork skills. Eager to apply academic knowledge and practical experience to contribute effectively in a finance or accounting internship or graduate role.
Overview
5
5
years of professional experience
Work History
VCE English Tutor
Austin Education
07.2023 - Current
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved students' written and verbal English skills through personalized learning programs.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
Warehouse Worker
Zoom Recruitment
12.2022 - 05.2023
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Cashier
KFC
12.2021 - 07.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Kitchen Staff Member
McDonald's
12.2020 - 03.2021
- Enhanced customer satisfaction by consistently providing high-quality food and maintaining a clean, organized kitchen environment.
- Followed all safety protocols and maintained a safe working environment, reducing the risk of accidents or injuries.
- Increased kitchen efficiency by streamlining workflow processes and implementing time-saving techniques during peak hours.
- Collaborated with team members to improve overall efficiency, resulting in shorter wait times for customers.
Wait Staff Member
Top Tongue Restaurant
12.2019 - 02.2020
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Served food and beverages promptly with focused attention to customer needs.
- Strengthened interpersonal and communication skills while handling customer inquiries.
Crew Member
Chatime Bubble Tea
11.2019 - 12.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Processed customer orders and payments through POS systems with high accuracy.
Education
Bachelor of Commerce - Accounting And Finance
University of Melbourne
Parkville, VIC11-2025
Skills
- Critical thinking
- Fluent in Cantonese, Mandarin, and English
- Effective communication
- Customer service
Timeline
VCE English Tutor
Austin Education
07.2023 - Current
Warehouse Worker
Zoom Recruitment
12.2022 - 05.2023
Cashier
KFC
12.2021 - 07.2022
Crew Kitchen Staff Member
McDonald's
12.2020 - 03.2021
Wait Staff Member
Top Tongue Restaurant
12.2019 - 02.2020
Crew Member
Chatime Bubble Tea
11.2019 - 12.2019
Bachelor of Commerce - Accounting And Finance
University of Melbourne
Similar Profiles
Jason ChenJason Chen
VCE General Maths Tutor at Austin EducationVCE General Maths Tutor at Austin Education
Yufan ChengYufan Cheng
Administrator at Austin EducationAdministrator at Austin Education
Nongzhang LiNongzhang Li
Math Tutor at Austin EducationMath Tutor at Austin Education