Hugo De Fina-Sperando
Little Bay,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Grade 3 Flight Instructor positions. Ready to tackle the industry head on.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Aircraft Support Officer (CASUAL)
Regional Express
04.2024 - Current
- Positioned and towed aircraft from remote locations of airport to designated areas for operation.
- Stocked aircraft cabins with necessary equipment and supplies.
- Operated equipment while observing standard safety procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Maintained clean, orderly work environment free of hazards.
Soccer Referee
Eastern Suburbs Football Association
01.2018 - Current
- Conferred with other sporting officials, coaches, players and facility managers to provide information, coordinate activities, and discuss problems.
- Examined equipment for proper functionality and promoted safe playing conditions.
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
- Addressed rule infractions or complaints by participants to assess any necessary penalties.
Customer Service Member (CASUAL)
Site Pizza Bar
10.2024 - Current
- Streamlined customer support processes for increased efficiency and faster resolution times.
- Actively contributed ideas during brainstorming sessions aimed at enhancing team performance levels.
- Developed rapport with repeat customers by remembering personal details and preferences from previous interactions, creating a personalized service experience.
- Provided empathetic support to customers during difficult situations, maintaining professionalism while demonstrating genuine care and concern for their needs.
Laborer
Labor Power
01.2021 - 01.2025
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Organized materials, tools, and equipment to supply team members.
- Prepared job sites by removing debris and setting up materials and tools.
Shift Manager
Mark Ward Group - McDonalds Australia
12.2023 - 03.2024
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Exercised composure under pressure and in escalated customer service scenarios.
Kitchen Staff Member
McDonalds Australia
01.2019 - 12.2022
- Learned other teammates' work tasks to train as backup.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Actor
T&E Management
01.2014 - 12.2022
- Performed humorous and serious interpretations of emotional actions and situations, using body movements, and gestures.
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
- Learned scripts to understand characters' relationships and develop role interpretations.
- Studied scripts to successfully portray characters in dramas and comedies.
Customer Service Cashier
KFC Australia
01.2018 - 12.2018
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Advanced Diploma in Aviation - Frozen ATPLs + MCC
Flight Training Adelaide Queensland
Toowoomba, QLD03.2024
Diploma in Aviation - Instrument Raiting
Flight Training Adelaide Queensland
Toowoomba, QLD02.2024
Diploma of Aviation - Commercial Pilots License
Flight Training Adelaide Queensland
Toowoomba, QLD09.2023
High School Diploma -
Waverley College
Sydney, NSW09.2022
Skills
- Staff Development
- Equipment Troubleshooting
- Schedule oversight
- Supply Ordering
- Critical decision-making skills
- Creating flight routes
- Teamwork skills
- Writing flight reports
- Emergency Procedures
- Crew Resource Management
- Team Development
Certification
- CASA LICENSE
Commercial Pilots License (Aeroplane)
- Grade 3(A) Flight Instructor Rating
- Spin Endorsement
- Multi Engine Command Instrument Rating (EXPIRED willing to do IPC)
- Retractable Undercarriage Endorsement
- Manual Pitch Propeller Endorsement
- Single Engine and Multi Engine Class Ratings
Log Book Time
Total Time: 213
PIC: 71
Instrument Time(Sim+Flight Time): 56
Total Aeronautical Experience: 250
Timeline
Customer Service Member (CASUAL)
Site Pizza Bar
10.2024 - Current
Aircraft Support Officer (CASUAL)
Regional Express
04.2024 - Current
Shift Manager
Mark Ward Group - McDonalds Australia
12.2023 - 03.2024
Laborer
Labor Power
01.2021 - 01.2025
Kitchen Staff Member
McDonalds Australia
01.2019 - 12.2022
Soccer Referee
Eastern Suburbs Football Association
01.2018 - Current
Customer Service Cashier
KFC Australia
01.2018 - 12.2018
Actor
T&E Management
01.2014 - 12.2022
Advanced Diploma in Aviation - Frozen ATPLs + MCC
Flight Training Adelaide Queensland
Diploma in Aviation - Instrument Raiting
Flight Training Adelaide Queensland
Diploma of Aviation - Commercial Pilots License
Flight Training Adelaide Queensland
High School Diploma -
Waverley College
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