Dynamic Sales Executive with a proven track record at Aramex Courier Melbourne, excelling in sales strategy and customer relationship building. Leveraged sales expertise and exceptional communication skills to surpass sales goals and enhance customer loyalty. Specialized in business development, achieving significant revenue growth through innovative sales presentations and effective cold-calling techniques.
Hi, I’m
Huizi Bai
Abbotsford,VIC
Summary
Overview
4
years of professional experience
1
Certification
Work History
Aramex Courier Melbourne
Sales Executive
03.2022 - Current
Job overview
- Cultivated and secured new customer relationships to achieve sales goals and service targets.
- Identified potential leads and researched sales opportunities for surpassing targets and increasing revenue.
- Achieved outstanding customer satisfaction by delivering exceptional service, generating substantial repeat business and client recommendations.
- Identified new market opportunities by conducting thorough research and expanding professional network.
Aramex Courier Melbourne
Customer Service Representative
09.2021 - 03.2022
Job overview
- Effectively managed high-stress situations, demonstrating professionalism and resolving disputes or conflicts under pressure.
- Successfully addressed customer concerns, resulting in increased customer loyalty and repeat patronage.
- Provided prompt resolution to customer concerns and delivered accurate information, resulting in increased customer satisfaction.
- Collaborated with colleagues to devise and implement strategies that ensured consistent delivery of high-quality customer service.
PTE Melon English
Sales Advisor
12.2020 - 07.2021
Job overview
- Provided customers with expert product knowledge, leading to informed purchasing decisions and increased satisfaction levels.
- Boosted sales by building strong customer relationships and determining their requirements.
- Increased sales by providing guidance on purchases and encouraging the purchase of supplementary products.
- Handled challenging scenarios with customers by effectively resolving complaints and finding mutually beneficial solutions to maintain positive client relationships.
Education
Deakin UniversityMelbourne, VIC
Master of Accounting And International Finance from Accounting And Finance
10.2019
University Overview
Skills
- Sales expertise
- Cold-calling
- Business development and planning
- Strong Communication and Interpersonal Skills
- Lead Generation
- Positive Customer Engagement
Certification
NAATI
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Sales Executive
Aramex Courier Melbourne
03.2022 - Current
Customer Service Representative
Aramex Courier Melbourne
09.2021 - 03.2022
Sales Advisor
PTE Melon English
12.2020 - 07.2021
Deakin University
Master of Accounting And International Finance from Accounting And Finance
NAATI
Similar Profiles
Lowell CochraneLowell Cochrane
Data Entry at Aramex International CourierData Entry at Aramex International Courier
Sharon BojjaSharon Bojja
Customer Support Chat Associate at ARAMEX COURIER SERVICESCustomer Support Chat Associate at ARAMEX COURIER SERVICES
Lesina SatualaLesina Satuala
Courier Franchisee at Aramex Auckland CourierCourier Franchisee at Aramex Auckland Courier