Hunter Conroy-Allen
Shellharbour,NSW
Summary
Proactive and customer-focused, I excelled at Billy’s Fish N Chips, enhancing guest satisfaction and streamlining operations. Skilled in food safety and adept at fostering teamwork, I effectively addressed inquiries and improved service quality, demonstrating a commitment to excellence and efficiency in fast-paced settings. Personable and positive individual well-qualified for role in hospitality. Possesses fundamental knowledge of customer service and operational procedures, with strong communication and organizational skills. Aims to deliver exceptional service and contribute to welcoming environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hospitality Worker
Billy’s Fish N Chips
08.2022 - Current
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment..
- Reduced risks by maintaining clean and organised work environment.
Education
High School Diploma -
Lake Illawarra High School
Lake Illawarra, NSW09.2024
Skills
- Food safety knowledge
- Food Preparation
- Cleaning and sanitizing
- Supply Restocking
- Customer Service
- Teamwork and Collaboration
Certification
YES+ Participation certificate for Commercial Cooking, Baking and Barista
Timeline
Hospitality Worker
Billy’s Fish N Chips
08.2022 - Current
YES+ Participation certificate for Commercial Cooking, Baking and Barista
High School Diploma -
Lake Illawarra High School
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