Hutoxi Mohta

• Improved customer process documentation by reducing learning effort time for new joiners by 50% in 5 months using process mapping and user documentation.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Collaborated with stakeholders to define project objectives and criteria.
• Performed gap analysis to identify areas of improvement.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
• Generated business intelligence reports to inform strategic decision-making.
• Executed analysis of risks and identified risk mitigation strategies.
• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
• Collaborated with stakeholders to identify business needs and data sources.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Generated ad-hoc reports to evaluate specific business requirements.
• Provided technical support for troubleshooting analytics and reporting issues.

Project 2 – Access Management Remediation| Solutions Key contributions

● Researched the webpage to identify trends in which similar remediation processes
were used.
● Achieved 40% efficiency improvements by delivering insightful dashboard analyses.
●Data collected, collated to identify missing patterns. 60% of the dataset was reported as
erroneous.
●Supported in testing, change management procedures where digital implementation was
recommended for operations.

Project -1 Identity and Access Management (IAM) Key contributions

• Achieved a 30% increase in managerial satisfaction and 25% reduction in costs in 6 months through developing innovative solutions; as dashboard presentations highlighted complex matters into achieved business goals.
• Transformed dashboard analysis up to 80% expectation towards the last stage of the project for senior
  leaders.
• 90% of the team's developers used the dashboard I built, which helped them solve the problem of
  analyzing their code.
• Prepared documentation on Confluence for reporting, monitoring and evaluation purposes.
• Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
• Performed routine tasks under direct supervision and within established procedures and guidelines.
• Monitored and controlled data upload, checking for successful data import and quality.
• Analyzed user concerns, requirements and requests for system features and uses.
• Used modelling and analytics to understand how business decisions impacted bottom line.
• Performed ad hoc data investigations analysis as necessary.
• Assisted end-users with creating custom reports using software and database tools.
• Aggregated data from various sources to construct streamlined data pipelines.
• Utilized various professional statistical techniques such as Splunk and maintained large databases to collect and analyze data from partners and customers.
• Collaborated with stakeholders to identify business needs and data sources.
• Provided technical support for troubleshooting analytics and reporting issues.
• Created dashboards to monitor and track key performance indicators.
• Developed complex dashboard and reporting tools to track business performance metrics.