Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

HUY LE

Melbourne

Summary

- A motivational Junior Team Member with 2 years of experience in customer services. I am committed to maintain organization and effectiveness of tasks given with an outstanding quality, along with a positive attitude and teamwork spirit. I am well trained to be quickly adapt with the fast pace work environments promptly show progressions and feedbacks if needed.

- Professional in service industry with strong background in team collaboration and operational efficiency. Known for reliability and flexibility to meet evolving needs. Skilled in customer service and maintaining positive work environment.

- Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

4
4
years of professional experience

Work History

Crew Team Member

Kmart
10.2024 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Stocked shelves to organize aisles in assigned department.

FRONT OF HOUSE

Melton Fresh Noodles
01.2021 - 04.2024
  • Assists service with delivering food, retrieving items and taking orders
  • Stay ready for quick turnovers and peak hours
  • Handling cash, reconcile till and end of day settlements
  • Greet customers, assist customers with food allergies
  • Establish a welcoming atmosphere
  • Familiar with the POS system
  • Helped guests at tables when in need of assistance
  • Serviced bathroom by cleaning surfaces and replacing soaps

Education

VICTORIAN CERTIFICATE - EDUCATION

St Albans Secondary College
01.2023

Skills

  • Teamwork
  • Customer services
  • Perseverance and motivation
  • Workplace organisation and management
  • Communication, literacy skills and public speaking
  • Quickly adaptive
  • Fluent in Vietnamese
  • Multitasking and organization
  • Customer service
  • Cash handling

Accomplishments

  • Excellence Awards in Swinburne Junior Poetry competition (2020)
  • Excellence Achievement Awards in Year 11 English (2022)
  • Excellence Achievements Award in Year 11 Mathematical Methods (2022)

Timeline

Crew Team Member

Kmart
10.2024 - Current

FRONT OF HOUSE

Melton Fresh Noodles
01.2021 - 04.2024

VICTORIAN CERTIFICATE - EDUCATION

St Albans Secondary College
HUY LE