Hweehyeon Seo
Epping
Summary
As a self-driven and passionate individual with around 2 years of experience in hospitality, ranging from a variety of different jobs, I am assured I am equipped with the necessary skills to perform professional and high-quality customer service, satisfying each and one of the customers I serve in a friendly manner. I am confident in bringing exceptional customer service thriving in a fast-paced environment while ensuring their safety. During my experience in the hospitality industry, I was allowed to genuinely demonstrate my strong communication skills by delivering consistent and patient service under high traffic of customers and a fast-paced environment. One of my strong abilities is to multitask knowing what to prioritize under pressure and also keeping my area hygienic and tidy all the time which was gained from working during rush hours in my previous work environment. I am looking forward for the opportunity to explore new challenges and be part of the team. Thank you for your time to consider my application. I look forward to hearing from you to discuss this opportunity further. Sincerely, Hweehyeon Seo
Overview
3
3
years of professional experience
1
1
Language
Work History
General Assistant
ANNA WANG Wedding Planner & Stylist
11.2023 - Current
- Carefully moving heavy and fragile objects
- Ensuring safety of both my team and I, during heavy lifting
- Reading and implementing a plan provided by the supervisor
- Using space as efficiently as possible when loading
- Remained punctual and reliable at all times
- Assisted in setting up wedding venues
All Rounder
Climbfit
08.2025 - 05.2026
- Maintained cleanliness and organization of workstations to ensure a safe and efficient environment.
- Stocked supplies and ingredients regularly, minimizing downtime and ensuring seamless operations.
- Provided excellent customer service by addressing inquiries and resolving issues promptly and effectively.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Constant juggle of workflow, between making sure desk is attended whilst keeping everyone on the floor safe
Waiter
Hoon Sik Dang
11.2024 - 01.2025
- Maintained clean and organized dining and service areas in accordance with health and safety standards.
- Collaborated with kitchen and bar staff to manage flow of service and resolve customer concerns quickly.
- Memorized rotating menu items and specials to provide accurate recommendations and upsell effectively.
- Handled dine-in and take-out orders using POS systems, ensuring accuracy and speed during peak hours.
- Ensured dining area cleanliness, restocked utensils and condiments, and supported team with table turnover.
Barista/All rounder
Celeste Catering
12.2023 - 08.2024
- Prepared and served hot or cold beverages, including teas and espresso-based drinks by using a coffee machine.
- Maintained food and drink hygiene standards to ensure safety and compliance.
- Professional customer service skills by greeting customers brightly and create comfortable atmosphere
- Performing outstanding service for the customers to give high-level impression of the company
- Navigated coffee machinery for efficient operation during opening and closing.
- Food and drink hygiene
- Providing neat and tidy environment and appearance
- Handled telephone calls to provide information and take notes for follow-up.
- Counting and recording the money for closing and opening
- Finding out the problems when a difference occurs during closing the counter
- Ability to undergo problems regarding with POS systems
- Telephone management to answer, screen, provide information and take down notes
- Management of fresh flowers and deliveries
- Conducted daily stock checks to ensure inventory met customer needs.
Education
Completion of year 12 -
Epping Boys High School
EppingBachelor of Game Design - IT
Macquarie University
Sydney, NSW 04.2001 -
Skills
Order management
POS systems
Inventory replenishment
Sanitation practices
Menu knowledge
Customer service
Visa Status
Australian Citizen
Timeline
All Rounder
Climbfit
08.2025 - 05.2026
Waiter
Hoon Sik Dang
11.2024 - 01.2025
Barista/All rounder
Celeste Catering
12.2023 - 08.2024
General Assistant
ANNA WANG Wedding Planner & Stylist
11.2023 - Current
Bachelor of Game Design - IT
Macquarie University
04.2001 -
Completion of year 12 -
Epping Boys High School