Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Projects
Training
Timeline
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Chukwuka Hyginus EZUGWORIE

Nerang,QLD

Summary

A highly driven and experienced Digital Technology and Data Analytics specialist with a strong background in Computer Engineering. Adept at leveraging advanced analytical tools such as Python, SQL, Tableau, and Power BI to drive evidence-based decision-making. A quick learner who easily adapts to new situations and effectively communicates complex concepts. Constantly focused on resolving issues, enhancing operational efficiency, and continuously seeking innovative solutions to improve processes.

Overview

9
9
years of professional experience

Work History

Home Care Worker

Multicultural Communities Council Gold Coast(MCCGC)
2023.09 - Current
  • Assisted in migrating the organization’s database from Procura Management System to AlayaCare, ensuring seamless data transfer and system integration
  • Performed data entry tasks to transition data from Procura to AlayaCare, maintaining accuracy and consistency
  • Maintained and repaired ICT infrastructures, including fixing and repairing faulty computers
  • Used BitRazer to securely destroy the hard drives of used computers, ensuring data security and compliance with data protection regulations
  • Assisted with various IT tasks as assigned, demonstrating flexibility and a proactive approach to problem-solving.

IT Sales Officer

Intercellular Nigeria Limited
2016.08 - 2021.01
  • Worked closely with sales team in growing and promoting the sale of company products and services
  • Established and maintained long-term business relationships with new and current customer base
  • Closed and grew sales through professional communication with existing and potential customers
  • Managed and interpreted customers’ requirements and queries; understood, anticipated, and met customer needs and resolved customers issues
  • Communicated and escalated sales or service opportunities and customers concerns or suggestion as appropriate
  • Provided excellent customer service to customers in accordance with established guidelines
  • Expanded market awareness of the company products and company’s industry experience by communicating features and benefits of our products and services effectively
  • Obtained and maintained records of customers contacts and communicated information in accordance with established guidelines
  • Projected the company and brand in a positive way consistent with brand values and company ethos.

NYSC Rivers State Secretariate

NYSC
2015.05 - 2016.04
  • Performed online registration of mobilized/prospective corps members
  • Handled camp registration/verification of prospective corps members
  • Conducted online registration/verification of relocated-in corps members
  • Attended to various degrees of corps members/prospective corps members complaints, especially data error corrections
  • Typed and forwarded different mobilization/re-mobilization cases via mail to NDHQ
  • Set up ICT equipment during orientation camp registration exercise.

Education

Master of Information Technology - Data Analytics

Griffith University
Gold Coast, Australia
06.2024

B.Eng. (Hons) Computer Engineering -

University of Benin
Edo state, Nigeria
11.2014

Skills

TECHNICAL SKILLS

• Pythonv3

• Data Analytics

• Power BI

• Tableau

• Computer Networking

• Database Design and Management

• MongoDB and MongoDB Compass

• MS Word,Excel,PowerPoint or Outlook

• Quality Assurance

• Fiber optics splicing

• Analysis of packaging materials

• Analysis of base oils for viscosities, viscosity index, flash points and moisture

• Analysis of blended lubes for viscosities, viscosity index, flash point

PERSONAL SKILLS

• Eloquent communication skills

• Sound analytical mind and strong aptitude for figures.

• Self-motivated

• Ability to work well under pressure.

• Willingness to learn.

• Passionate

• Productive

• Good team player

• Vibrant leadership skills

• Ability to uphold confidentiality.

• Proactive time management skills

• Well Organized

• Sense of humour

• Good Listener

References

  • Stuart McFarlane, stuartm@mccgc.org.au, 0438 003 657
  • Mardé Helbig, m.helbig@griffith.edu.au, (07) 555 29001

Hobbies and Interests

  • Constructive chats
  • Researching
  • Meeting People
  • Listening to music
  • Traveling
  • Reading

Projects

1. Organisation: Griffith School of ICT (Work Integrated Learning,WIL)

· Client: The Centre for Applied Energy Economics and Policy Research (CAEEPR)

· Project Title: Electricity Market Simulation Model Output Analysis Database

· Role : Developer

Achievements:

  • Developed an interactive GUI using Python and Tkinter:

· Utilised the Tkinter library to create an intuitive and user-friendly graphical user interface (GUI) for the Electricity Market Simulation Model Output Analysis Database.

· Implemented various widgets, including drop-down menus, buttons, and input fields, to facilitate user interaction and data selection.

  • Visualised Transmission Flow Data with Matplotlib:

· Employed the Matplotlib library to design and plot detailed graphs showing the transmission flows of electricity across different regions and time periods.

· Enabled dynamic updating of graphs based on user-selected parameters, enhancing the analytical capabilities of the tool.

  • Created Comprehensive Energy Balance Graphs:

· Developed graphs to display the relationship between energy generation, consumption, and storage using Pandas for data manipulation and Matplotlib for visualisation.

· Implemented algorithms to calculate and visualise nett energy balance, peak loads, and off-peak variations.

  • Efficient Data Handling and Processing:

· Utilised Pandas and NumPy for efficient data handling, processing, and analysis.

· Implemented data validation and cleaning procedures to ensure data integrity and accuracy.

2. Organisation: Griffith School of ICT

· Client: Data Mining Project

· Project Title: Bank Marketing for a Portuguese Financial Institution

Achievements:

· Performed data exploration and preprocessing, including handling missing values, analysing dataset characteristics, and transforming data for better model performance.

· Applied machine learning algorithms such as KNN, logistic regression, and decision trees to train predictive models aimed at enhancing marketing campaign outcomes.

· Conducted statistical analysis and data visualisation to identify trends and patterns within the data, informing marketing strategies.

· Developed predictive models to predict customer behaviour and improve the efficiency of direct marketing campaigns.

· Utilised advanced data handling techniques, employing Pandas and NumPy for efficient data manipulation, and implemented algorithms to calculate key metrics such as accuracy, precision, recall, and F1 score.

· Collaborated with team members to ensure that the project objectives were met through effective teamwork and coordination.

3. Organisation: Griffith School of ICT

· Client: Data Analytics Assignment

· Project Title: Australia Job Market Analysis

Achievements:

· Conducted data exploration and preprocessing, including handling missing values, analysing dataset characteristics, and normalising data for improved performance.

· Performed exploratory data analysis (EDA) to describe the dataset and identify key characteristics, using statistical analysis and visualisations to uncover trends and patterns.

· Applied data visualisation techniques with libraries such as Matplotlib and Seaborn to represent job distribution, salary ranges, and market trends, aiding in better decision-making.

· Conducted comparative and time-based analysis to identify patterns, employing Pandas for efficient data handling and processing, and visualised the results to provide actionable insights.

· Collaborated with team members to ensure the project's objectives were met, utilising version control with Git, regular communication through team meetings, and project management tools to track progress and milestones.

Training

  • Computer Repair and Maintenance (CompTIA A+), CNN Technologies, port Harcourt, Rivers State, Nigeria, 07/2015, 12/2015
  • Cisco Certified Network Associate (CCNA), KES Global ICT, Enugu, Nigeria, 06/2014, 11/2014

Timeline

Home Care Worker

Multicultural Communities Council Gold Coast(MCCGC)
2023.09 - Current

IT Sales Officer

Intercellular Nigeria Limited
2016.08 - 2021.01

NYSC Rivers State Secretariate

NYSC
2015.05 - 2016.04

Master of Information Technology - Data Analytics

Griffith University

B.Eng. (Hons) Computer Engineering -

University of Benin
Chukwuka Hyginus EZUGWORIE