Iaan Laboso
Carlisle,WA
Summary
Driven IT professional with a proven track record at Tenwek Mission Hospital, showcasing a continuous learning mindset. Excelled in IT support, enhancing system security and optimizing database performance. Demonstrates exceptional communication skills and a strong work ethic, contributing to significant project successes and customer satisfaction.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Intern
Tenwek Mission Hospital
01.2022 - 12.2022
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Delivered assistance and support for team-based IT projects.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Supported IT department in handling technology rollout and maintenance.
- Researched new technologies to boost information security.
- Assisted in developing user-friendly interfaces for streamlined client experiences.
- Optimized database performance through regular maintenance and data management tasks.
- Enhanced system security with implementation of updated firewalls and encryption methods.
- Improved software efficiency by identifying and troubleshooting coding issues.
- Participated in code reviews, learning best practices from experienced team members while providing constructive feedback.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Trained and supported end-users with software, hardware, and network standards and use processes.
- Wrote and updated detailed technical documentation for software applications.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
IT Attachee
County Government Of Bomet
07.2021 - 10.2021
- Networking (Troubleshooting network errors, Maintaining network infrastructure, internet configuration and connection)
- Software installation (windows OS, software patches and updates, and antivirus.
- Development, Administration, and maintenance of website.
- Hardware installations configuration and maintenance.
- Data backup and recovery.
- Training of staff on ICT skills.
- ICT user support
- Development and administration of Web applications.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Master of Science - Cybersecurity
Edith Cowan University
Perth, WA09.2025
MBA - Computer Science
Karatina University
Nyeri, Kenya12.2021
Skills
- Strong Communication Skills
- Programming skills
- Continuous learning mindset
- HTML
- CSS
- Project management experience
- IT support experience
- Software Troubleshooting Abilities
- Networks
- Web development expertise
- Cybersecurity best practices
- Information Security Awareness
- Scripting language expertise
- Cloud computing understanding
- Microsoft Office
- Strong Work Ethic
- Customer Service
- Critical Thinking
- Hardware and software installation
- Teamwork and Collaboration
- Interpersonal Skills
- Networking issues
- Effective Multitasking
- IT Management
- Decision-Making
- Software Updates
Certification
MBA in Computer Science (Second Class Honours, Upper Division)
Learning new technologies
I am passionate about learning new technologies, particularly in cybersecurity and IT, to stay current in this fast-evolving field. I regularly take online courses in areas like cyber security and programming for personal learning. I also engage in hands-on practice by setting up virtual environments to test and implement tools used in cyber security field. This continuous learning helps me enhance my skills and apply cutting-edge solutions in real-world scenarios.
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
IT Intern
Tenwek Mission Hospital
01.2022 - 12.2022
IT Attachee
County Government Of Bomet
07.2021 - 10.2021
Master of Science - Cybersecurity
Edith Cowan University
MBA - Computer Science
Karatina University
Similar Profiles
Shammah DANCUNShammah DANCUN
Emergency Medicine, Critical Care Clinical Officer at Tenwek Mission HospitalEmergency Medicine, Critical Care Clinical Officer at Tenwek Mission Hospital
Mercy ChelangatMercy Chelangat
Perioperative Nurse at Tenwek Mission HospitalPerioperative Nurse at Tenwek Mission Hospital
Brenda Laureen Rabera NYAMBAKABrenda Laureen Rabera NYAMBAKA
General Surgery Resident at AGC Tenwek HospitalGeneral Surgery Resident at AGC Tenwek Hospital