IASMIN JAHAN
SYDNEY,NSW
Summary
As an entry-level IT support professional, I am eager to apply my strong technical skills and passion for problem-solving to contribute to a dynamic and fast-paced organization. Although I may lack direct experience, I possess a solid foundation in computer systems and troubleshooting gained through coursework and course projects. I am a quick learner, adaptable, and possess excellent communication skills, allowing me to effectively assist end-users with their technical needs. With a strong work ethic and a dedication to continuous learning, I am confident in my ability to quickly become a valuable asset to any IT support team.
Overview
2
2
years of professional experience
Work History
Settlement Officer
SG Fleet Australia Pty Ltd
Pymble, NSW
08.2022 - Current
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Supported administration and research processes for civil litigation cases.
- Assisted partners by maintaining and growing firm's local presence within community.
- Provided key administrative assistance to senior management.
- Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.
- Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
Customer Operations Consultant, Novated Operations
SG Fleet Australia Pty Ltd
Pymble, NSW
04.2022 - 06.2022
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
Assistant Accountant
Open Stonentile Pty Ltd
Stanmore, NSW
09.2021 - 04.2022
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Processed payroll by validating work hours and attendance of employees.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Facilitated month-end and year-end closing processed to support accuracy and completeness of financial reports.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Data Analyst Intern
Fundo Loans Pty Ltd.
Sydney, NSW
11.2021 - 01.2022
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Monitored and controlled data upload, checking for successful data import and quality.
- Performed routine tasks under direct supervision and within established procedures and guidelines.
- Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
- Performed ad hoc data investigations analysis as necessary.
- Designed and developed data pipelines to acquire, clean and process data.
Education
Master of Information Technology - Information Technology
Central Queensland University
Sydney, NSW07.2020
MBA - Accounting And Finance
International Islamic University
Chittagong, Bangladesh09.2017
BBA - Accounting
International Islamic University
Chittagong07.2011
Skills
- Customer Service
- Interpersonal Abilities
- Decision Making
- Analytical Skills
- Risk Assessment
- Settlement Negotiation
- Technical Knowledge
- Critical Thinking
Timeline
Settlement Officer
SG Fleet Australia Pty Ltd
08.2022 - Current
Customer Operations Consultant, Novated Operations
SG Fleet Australia Pty Ltd
04.2022 - 06.2022
Data Analyst Intern
Fundo Loans Pty Ltd.
11.2021 - 01.2022
Assistant Accountant
Open Stonentile Pty Ltd
09.2021 - 04.2022
Master of Information Technology - Information Technology
Central Queensland University
MBA - Accounting And Finance
International Islamic University
BBA - Accounting
International Islamic University