IASMIN JAHAN
SYDNEY,NSW
Summary
As an entry-level IT support professional, I am eager to apply my strong technical skills and passion for problem-solving to contribute to a dynamic and fast-paced organization. Although I may lack direct experience, I possess a solid foundation in computer systems and troubleshooting gained through coursework and course projects. I am a quick learner, adaptable, and possess excellent communication skills, allowing me to effectively assist end-users with their technical needs. With a strong work ethic and a dedication to continuous learning, I am confident in my ability to quickly become a valuable asset to any IT support team.
Overview
2
2
years of professional experience
Work History
Settlement Officer
SG Fleet Australia Pty Ltd
08.2022 - Current
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Supported administration and research processes for civil litigation cases.
- Assisted partners by maintaining and growing firm's local presence within community.
- Provided key administrative assistance to senior management.
- Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.
- Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
Customer Operations Consultant, Novated Operations
SG Fleet Australia Pty Ltd
04.2022 - 06.2022
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
Assistant Accountant
Open Stonentile Pty Ltd
09.2021 - 04.2022
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Processed payroll by validating work hours and attendance of employees.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Facilitated month-end and year-end closing processed to support accuracy and completeness of financial reports.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Data Analyst Intern
Fundo Loans Pty Ltd.
11.2021 - 01.2022
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Monitored and controlled data upload, checking for successful data import and quality.
- Performed routine tasks under direct supervision and within established procedures and guidelines.
- Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
- Performed ad hoc data investigations analysis as necessary.
- Designed and developed data pipelines to acquire, clean and process data.
Education
Master of Information Technology - Information Technology
Central Queensland University
Sydney, NSW07.2020
MBA - Accounting And Finance
International Islamic University
Chittagong, Bangladesh09.2017
BBA - Accounting
International Islamic University
Chittagong07.2011
Skills
- Customer Service
- Interpersonal Abilities
- Decision Making
- Analytical Skills
- Risk Assessment
- Settlement Negotiation
- Technical Knowledge
- Critical Thinking
Timeline
Settlement Officer
SG Fleet Australia Pty Ltd
08.2022 - Current
Customer Operations Consultant, Novated Operations
SG Fleet Australia Pty Ltd
04.2022 - 06.2022
Data Analyst Intern
Fundo Loans Pty Ltd.
11.2021 - 01.2022
Assistant Accountant
Open Stonentile Pty Ltd
09.2021 - 04.2022
Master of Information Technology - Information Technology
Central Queensland University
MBA - Accounting And Finance
International Islamic University
BBA - Accounting
International Islamic University
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