Ibrahim EL MOUSTAFA
Roxburgh park
Summary
Experienced in driving business growth through innovative technologies. Dedicated to enhancing efficiency and effectiveness. Proven track record of successfully integrating new systems and delivering measurable results. Passionate about leveraging cutting-edge solutions to optimize operations and drive organizational success. Expertise in technology implementation to contribute to company growth and advancement. Whilst also maintaining and upgrading company website.
Overview
5
5
years of professional experience
Work History
Business Development Manager & IT Manager
GLOBAL WEAPONS SYSTEMS
Unit 3 /1523 Sydney Rd Campbellfield 3061
11.2024 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.
Pizza Maker & All Rounder
7 Star Buffet
01.2021 - 01.2023
- Pizza maker, cleaner, all rounder
Work Experience
Barrymore Medical Centre
01.2022 - 12.2022
- Sort mail, clean storage room, work at the front desk, help workers
Pizza maker
My Mates Pizza
01.2020 - 01.2021
- Pizza maker, clean up and pack up, cashier, cook pizzas
Education
Diploma - Commerce
RMIT University
Melbourne, VIC01-2026
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Decision-making
- Strategic planning
- New business development
- Sales and marketing
- Team collaboration
- Mentoring and coaching
Languages
English
Native or Bilingual
Arabic
Professional Working
Timeline
Business Development Manager & IT Manager
GLOBAL WEAPONS SYSTEMS
11.2024 - Current
Work Experience
Barrymore Medical Centre
01.2022 - 12.2022
Pizza Maker & All Rounder
7 Star Buffet
01.2021 - 01.2023
Pizza maker
My Mates Pizza
01.2020 - 01.2021
Diploma - Commerce
RMIT University