Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Ida Farida

Helensvale

Summary

Dedicated general worker with extensive experience in diverse environments, consistently delivering high-quality results on time. Proven skills in customer service, multitasking, and effective time management. Committed to enhancing team performance and ensuring customer satisfaction. Ready to leverage expertise to drive positive outcomes in a collaborative setting.

Overview

20
20
years of professional experience

Work History

Home Duties

Self
Helensvale
09.2013 - Current
  • Maintained household.
  • Continued education with English training through TAFE, achieving a certificate in English.
  • Hosted and supported visiting overseas students via the Study Match Program.
  • Networked with the school and other mothers via social media to support school activities.
  • Organized family member schedules to ensure the smooth and effective running of the household.
  • Developed and implemented household budgets to ensure the financial well-being of the family.

Cashier Team Lead

HOTSHOOT RESTAURANT
Jakarta
04.2008 - 08.2011
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Answered phone calls to assist customers with questions and orders.
  • Welcomed customers, offering assistance.
  • Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.

Retail Sales Worker

Nobie and Noedjie
Jakarta
10.2005 - 11.2007
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Stocked merchandise on shelves and displays.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Bagged or packaged purchases and wrapped gifts.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers in a friendly and professional manner.
  • Organized promotional displays to maximize sales opportunities.
  • Greeted and assisted customers with product selection, offering personalized shopping advice.
  • Maintained store cleanliness and organization.
  • Answered store and merchandise questions and led customers to wanted items.

Education

High School Diploma -

SMA Poernama
Jakarta, Indonesia
07-2005

Skills

  • Customer service
  • Cash handling
  • Budget management
  • Conflict resolution

Languages

English
Elementary
Indonesian
Professional

Affiliations

  • I enjoy cooking Indonesian food for large groups that have never before tried it
  • I like to take care of my family, who are at the center of all things that I do
  • I like to work with other parents from the local school to help support events online and in person

Timeline

Home Duties

Self
09.2013 - Current

Cashier Team Lead

HOTSHOOT RESTAURANT
04.2008 - 08.2011

Retail Sales Worker

Nobie and Noedjie
10.2005 - 11.2007

High School Diploma -

SMA Poernama

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Ida Farida