Summary
Overview
Work History
Education
Skills
Timeline
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Kia Duncan

Karabar ,Nsw

Summary

Proven to enhance patient and customer satisfaction through exceptional customer service and attention to detail, notably at Centrelink. Skilled in multitasking and adaptability, I streamlined dental records and improved service quality at Red Belly Black, demonstrating reliability and excellent communication. Achieved significant efficiency without compromising care or service standards.

Overview

23
23
years of professional experience

Work History

Home Duties

Centrelink
12.2004 - Current
  • Provided exceptional chairside assistance for various restorative procedures, affording dentists the ability to work more efficiently.
  • Increased patient satisfaction by delivering gentle, empathetic, and thorough dental care.
  • Streamlined dental records management by accurately updating patient files following each appointment, ensuring all relevant information was easily accessible for future reference.
  • Educated patients on proper oral hygiene techniques, contributing to better overall dental health outcomes.

Hospitality Worker

Red Belly Black
01.2002 - 09.2003
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.

Education

Ashcroft High School
Ashcroft, NSW

Skills

  • Customer Service
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Adaptability and Flexibility

Timeline

Home Duties

Centrelink
12.2004 - Current

Hospitality Worker

Red Belly Black
01.2002 - 09.2003

Ashcroft High School

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Kia Duncan