Ilaria Onofri

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Reference: +39 329 863 3077

• This job gave me invaluable insights into the intricacies of flight operations; I have learned to communicate with passengers; I have developed interpersonal skills such as patience, stress and time management, multitasking and being an active listener

Reference: FCO.assistenzaterra@swissport.com