Iliesa Hinder
Springfield,QLD
Summary
I am a dedicated, organized, and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Adnev Security
Adnev
Brisbane, Qld
12.2021 - Current
- Monitored premises to ensure safety and security for clients.
- Responded promptly to alarms and emergencies, following established protocols.
- Assisted in managing access control systems and visitor check-ins.
- Responded to alarms, emergencies, and disturbances.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Observed surveillance cameras for any suspicious activity or intruders.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Assisted with searches of personnel, vehicles, packages.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Monitored CCTV systems to ensure safety and security of premises.
Adnev after-hours caretaker
Adnev/Arise/Cllix
Brisbane, Qld
12.2021 - Current
- Coordinated front desk operations and assisted guests with inquiries.
- Implemented security protocols for guest safety during night hours.
- Resolved guest issues promptly to maintain satisfaction levels.
- Monitored hotel facilities and addressed maintenance needs overnight.
- Resolved customer issues quickly while maintaining a high level of professionalism.
- Processed guest check-outs, including payment processing and providing receipts.
- Greeted arriving guests and checked them in to their rooms.
- Responded to customer inquiries regarding hotel services, reservations, directions.
- Performed routine maintenance tasks around the lobby area such as cleaning up spills or debris after hours.
- Reported any discrepancies immediately upon discovering them.
- Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
- Inspected alarm systems daily for proper operation and troubleshot any problems encountered during inspection process.
- Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Input and confirmed reservations for guests.
- Verified customer credit to establish payment method for accommodations.
- Contacted housekeeping or maintenance staff to report room or building issues.
Machine Operator
Piemakers
05.2021 - 11.2021
- Manufacturing Pvc Pipes
- Adjusted machine feed and speed to correct machine malfunctions.
- Inspected finished products for quality and adherence to customer specifications.
- Reported malfunctions and errors to Supervising staff, addressed concerns, supported other machine operators completing challenging workloads and tight schedules.
- Regulated machine flow, speed, temperature
- Calibrated and adjusted equipment to achieve quality production.
- Sorted, graded, weighed, and inspected products and actively monitored production line.
- Maintained optimal equipment performance by carrying out simple hourly maintenance on machines.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Used tools such as callipers, micrometres, and protractors in alignment with best practices.
- Maintained a clean work environment.
Safety & Security
The Star Brisbane Treasury Casino
01.2015 - 11.2020
- Superior familiarity with gaming regulations and applicable state laws
- High facility in escorting cash transfers from gaming machines.
- Excellent ability to prevent unauthorized or difficult individuals from entering the casino.
- Outstanding ability to cover all casino areas.
- Strong skills at completing incident reports fully and accurately.
- Exceptional ability to provide emergency assistance.
- Good mediation and problem-solving skills
- Protected cash and chip transfer to and from various parts of the gaming floor.
- Performed all work in compliance with casino regulations and applicable state laws.
- Responded promptly to all alarms and disturbances.
- Monitored and reported on all suspicious and irregular behaviour.
- Conflict resolution technique.
- Stationary surveillance.
- Theft prevention and first aid training.
- Evicting intoxicated patrons.
Security Guard
CSO Security Service
09.2013 - 12.2014
- GPO hotel Fortitude Valley – Security Supervisor
- Irish Murphys Brisbane City – Security Supervisor
- The Met Nightclub Fortitude Valley – Security Supervisor
- Leading a team of 8 to 10 guards on a weekly basis ensuring not only their safety but also the safety of patrons and bar staff.
- Checking credentials of persons seeking to enter the establishment.
- Handling any altercations between staff and patrons in a professional manner.
- Escorting unruly and intoxicated patrons off the premises.
- Providing first aid to staff or injured patrons.
- Direct communications with managers and owners.
Security Guard
Nuforce Security
10.2011 - 09.2013
- Chalk Hotel Woolloongabba – Security Supervisor (1 year as Supervisor)
- Birdees Fortitude Valley – Security guard
- Uber Nightclub Westend – Security Guard
- The Caxton Hotel – Security Guard
- The Manly Hotel Wynnum – Security Guard
- Royal Hotel Gatton – Security Guard
- Mustang bar Fortitude Valley – Security Guard
- The Red Lion Moorooka – Security Guard
- Archive bar Westend – Security Guard
- Leading a team of 6 guards on a weekly basis at The Chalk Hotel ensuring not only their safety but also the safety of patrons and bar staff. Other venues listed were extra shifts to cover on weekdays or if other guards were unavailable.
- Checking credentials of persons seeking to enter the establishment.
- Handling any altercations between staff and patrons in a professional manner.
- Escorting unruly and intoxicated patrons off the premises.
- Providing first aid to staff or injured patrons.
- Direct communications with managers and owners.
Picker and Packer
PFD Seafood Department
12.2010 - 03.2011
- Scale, gut, and clean all types of fish.
- Assist in loading orders onto trucks for delivery.
- Ensure the proper storage of seafood to prevent waste.
- Cleaning duties end of shift.
- Portion, organize and package seafood products.
- Assisting other team members in picking and packing orders.
Factory Hand
Midway Metals
02.2010 - 09.2010
- Loading and unloading trucks using forklifts and overhead cranes.
- Receiving of goods inwards
- Unstrapping coils
- Strapping pallets for orders to delivered.
- Factory cleaning duties to maintain a safe work area.
- Applying safe storage and transportation practises to eliminate material damage.
Storeman
Rydges Hotel Southbank
07.2008 - 10.2009
- Assisting truck drivers in unloading deliveries
- Stock Control
- Purchasing orders via phone or online
- Daily stock rotation
- Data entry
- Daily use of Microsoft Office
- Daily interactions with Head Chef and Sou Chef regarding orders and other matters.
Kitchen Hand
Rydges Hotel Southbank
05.2008 - 07.2008
- Handling the dishwasher
- Loading and unloading dishes, silverware, and glassware.
- Assisting Chefs in food preparation.
- Disposing of trash and wasted.
- Stocking supplies and food.
- Cleaning kitchen work surfaces.
- OHS
- Multitasking
Education
Sunnybank State High
01.2008
Runcorn State School
01.2005
Skills
- Good communication
- Willingness to learn
- Punctual
- Computer literacy
- Problem solving
- Autonomy
- Time management
- Quick learner
- Self-motivation
- Thoroughness
- Hardworking attitude
- Great customer service skills
- Great Leader
- Skilled in conflict resolution
- Attention to detail
- Decision-making
- Incident reporting
Hobbies and Interests
- Camping at Rainbow Beach
- Land-based fishing
- Rugby union
- Music
- Learning different languages
- Family
References
- Paul Lima, Security Asset Manager, Treasury Casino Brisbane, 07 33068806
- Adam Freeman, Purchasing Manager, Rydges Hotel Southbank, 07 33640849
- Vicki Callaghan, CoreStaff Brisbane Manager, Pipemakers, 0738275900
- Paul Batty, CEO & Owner, Midway Metals, 07 33829500
- Eddie Pole, Area Manager, Nuforce Security & Tru Security, 0424552472
Timeline
Adnev Security
Adnev
12.2021 - Current
Adnev after-hours caretaker
Adnev/Arise/Cllix
12.2021 - Current
Machine Operator
Piemakers
05.2021 - 11.2021
Safety & Security
The Star Brisbane Treasury Casino
01.2015 - 11.2020
Security Guard
CSO Security Service
09.2013 - 12.2014
Security Guard
Nuforce Security
10.2011 - 09.2013
Picker and Packer
PFD Seafood Department
12.2010 - 03.2011
Factory Hand
Midway Metals
02.2010 - 09.2010
Storeman
Rydges Hotel Southbank
07.2008 - 10.2009
Kitchen Hand
Rydges Hotel Southbank
05.2008 - 07.2008
Sunnybank State High
Runcorn State School