Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Somerton Park Day And Night Medical Centre
03.2022 - Current
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Helped patients complete necessary medical forms and documentation.
Checked patient insurance, demographic and health history to keep information current.
Maintained current and accurate medical records for patients.
Organized paperwork such as charts and reports for office and patient needs.
Transcribed phone messages and relayed to appropriate personnel.
Medical Receptionist (Temp)
Plympton Park Day And Night Surgery
01.2023 - 04.2023
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Carried out front office duties utilizing data entry skills in framework of medical database.
Obtained payments from patients and scanned identification and insurance cards.
Medical Receptionist (Part-Time)
Top End Medical Centre Stuart Park
07.2020 - 11.2021
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Carried out front office duties utilizing data entry skills in framework of medical database.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Obtained payments from patients and scanned identification and insurance cards.
Registered and verified patient records before triage with most up-to-date information.