Imogen Milburn
Geelong,Australia
Summary
I'm a friendly and enthusiastic person who enjoys interacting in a team environment and is capable of working independently where required. I am able to learn new tasks quickly and can adapt to change proficiently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Full Time Sales Assistant
Footlocker Geelong
06.2024 - Current
- Assisted customers in locating products, providing detailed information and recommendations
- Maintained cleanliness of the sales floor area at all times.
- Performed floor moves, merchandising, display maintenance and housekeeping
- Adhered to all company policies and procedures regarding security measures, attendance policies
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships
- Clean shelves, counters and tables to keep the store at a top level
- Unboxed stock and accepted stock accordingly
- Built and have maintained relationships with peers and upper management to drive team success
- Ensure click and collect, as well as deliveries are out on time
- Markdowns are finalised
- Provide fantastic customer service
Sales Associate
Neverland, Waurn Ponds & Geelong
10.2023 - 06.2024
- Processed transactions using a point of sale system
- Handled customer complaints in a professional manner
- Tracked sales performance metrics to identify trends
- Recommended, selected and located merchandise based on customer desires
Christmas Casual Sales Associate
The Body Shop, Geelong
10.2023 - 01.2024
- Helped customers find specific products, answer questions and offer product advice
- Monitored stock levels to facilitate restocking and replenishment shelves
- Provide fantastic customer service over the phone
- Greeting every customer
Education
Graduated -
Belmont High School
Geelong, Vic11.2021
Skills
- Customer Service
- Solve Problems
- Conflict Resolution
- Hard Worker
- Fast Learner
- Organised
- Reliable
- Communication Skills
- Self Motivated
- Store opening and closing
Certification
- POS software
- WWCC
- Police Check
- Drivers License (current)
References
Maachar Jongroor - Footlocker Store Manager
0421 270 910
Kallie Doak - The Body Shop Store Manager
0428 556 440
Timeline
Full Time Sales Assistant
Footlocker Geelong
06.2024 - Current
Sales Associate
Neverland, Waurn Ponds & Geelong
10.2023 - 06.2024
Christmas Casual Sales Associate
The Body Shop, Geelong
10.2023 - 01.2024
Graduated -
Belmont High School
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