Summary
Overview
Work History
Skills
Timeline
Generic

Maja Maric

Sydney ,NSW

Summary

Proven track record in customer service and sales. I excelled in all my roles by significantly enhancing customer satification and fostering strong relationships, resulting in a measurable increase in sales. My skills in cash handling and exceptiomal interpersonal abilities enabled me to consistently meet daily targets through effective teamwork and proactive customer engagement.

Overview

2025
2025
years of professional experience

Work History

Full Time Sales Assistant

Coach
09.2024 - 01.2025
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Established rapport with customers using active listening and interpersonal skills.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.

Sales Assistant

Adairs
03.2024 - 07.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Full Time Sales Assistant

Seed Heritage
12.2022 - 08.2023
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.

Part Time/Acting Lead

Cotton On Kids
12.2019 - 07.2022

Sales Assistant

Dusk Australasia
10.2018 - 01.2019
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.

Crew Member

McDonald's
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cash handling
  • Clear communication
  • Attention to detail
  • Customer engagement
  • Interactive communication skills
  • Goal oriented
  • Relationship building
  • Stock management
  • Sales expertise
  • Point of sale operation
  • Opening and closing procedures
  • Visual merchandising
  • Product merchandising
  • Task prioritization
  • Customer relationship management

Timeline

Full Time Sales Assistant

Coach
09.2024 - 01.2025

Sales Assistant

Adairs
03.2024 - 07.2024

Full Time Sales Assistant

Seed Heritage
12.2022 - 08.2023

Part Time/Acting Lead

Cotton On Kids
12.2019 - 07.2022

Sales Assistant

Dusk Australasia
10.2018 - 01.2019

Crew Member

McDonald's

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Maja Maric