Imogen Querro

Cafe Assistant

Logan City Tenpin

05.2020 - 02.2023

Enhanced customer satisfaction by providing timely and accurate order processing.
Boosted cafe efficiency through diligent cleaning and restocking of supplies during peak hours.
Collaborated with team members to streamline beverage preparation, reducing wait times for customers.
Optimized inventory management by conducting regular stock checks and updating ordering systems accordingly.
Supported daily operations by performing cash handling responsibilities accurately and efficiently.
Promoted a positive work environment through clear communication and teamwork among staff members.
Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
Contributed to the success of promotional events by assisting in event planning and execution.
Demonstrated adaptability by cross-training in various roles within the cafe to ensure seamless coverage during absences or busy periods.
Streamlined order-taking process with proficient use of point-of-sale systems, ensuring accuracy and speed in transactions.
Coordinated catering orders for special events, ensuring timely delivery and set-up while maintaining excellent presentation standards.
Upheld brand reputation by consistently delivering quality beverages using standardized recipes and techniques.
Assisted management with scheduling tasks, balancing employee availability with anticipated staffing needs effectively.
Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
Maintained clean and attractive product displays to entice customer purchases.
Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Kept kitchen, counter and dining areas cleaned and sanitized.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Accurately operated cash register to process customer payments.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Brewed coffee and tea and changed out drink station syrups.
Completed milkshakes and ice cream desserts for customers.
Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

Summary

Overview

Work History

Cafe Assistant

Education

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Cafe Assistant

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