Imogene Davidson
Brisbane,Queensland
Summary
Diligent employee trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Passionate and proficient life long learner equipped with a well-rounded education and an interest in health.
Overview
9
9
years of professional experience
Work History
Duty Manager
The Garden Room
11.2021 - Current
- Created positive work environment for employees and delivered exceptional customer service.
- Responded to employee concerns or complaints by coordinating with team to solve issues.
- Monitored employee productivity to provide constructive feedback and coaching.
- Fostered lasting relationships and demonstrated loyalty to company and business owners.
Lead Bartender
Fortitude Brewing
11.2019 - 10.2021
- Demonstrated initiative by collaborating with management to improve processes and brainstorm marketing strategies.
- Monitored patron alcohol consumption to encourage safety.
- Trained new bartenders on drink preparation and upselling techniques.
Restaurant Waiter
Fox And Hounds
04.2019 - 11.2019
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported fellow waitstaff through busy times, sharing responsibilities as needed.
Fine Dining Server
The Cardrona Hotel
12.2018 - 04.2019
- Maintained polite and professional demeanour to patrons to encourage inquiries and order placements.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Lived and worked onsite building rapport with staff and customers.
Barista
The Coffee Club
11.2015 - 08.2018
- Operated espresso machines, blenders, industrial ovens, dishwashers, and other equipment.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
Education
Bachelor - Psychology
Griffith University
Brisbane, QLD11.2025
Diploma - Health Science
Torrens University Australia
Brisbane, QLD05.2022
High School Diploma -
Corinda State High School
Corinda, QLD11.2017
Skills
- Team Building
- Operations Management
- Verbal and Written Communication
- Motivational Leadership
- Public Speaking
- Policy Implementation
- Networking
- Process Optimization
- Goal Setting
- Attention to Detail
- Research & Report Writing
- Communication and Interpersonal Skills
- Relationship Building
- Culture Improvements
- Safety Monitoring
- Willingness to Learn
- Experimental design
- Multivariate Analysis
Accomplishments
- Travelled overseas in 2024 and collaborated with peers in the development and implementation of a behaviour change intervention aimed at reducing sugar consumption of rural Vietnamese youth.
- Awarded 'best speaker' at University of Queensland's Mooting Competition, 2017.
Timeline
Duty Manager
The Garden Room
11.2021 - Current
Lead Bartender
Fortitude Brewing
11.2019 - 10.2021
Restaurant Waiter
Fox And Hounds
04.2019 - 11.2019
Fine Dining Server
The Cardrona Hotel
12.2018 - 04.2019
Barista
The Coffee Club
11.2015 - 08.2018
Bachelor - Psychology
Griffith University
Diploma - Health Science
Torrens University Australia
High School Diploma -
Corinda State High School
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