IMROZEPREET KAUR
Flinders Park,SA
Summary
Responsible food service assistant offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers. Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Overview
4
4
years of professional experience
Work History
Console Operator
OTR
Adelaide, SA
02.2023 - 06.2024
- Studied client requirements, developing and implementing solutions that fit with expectations.
- Promoted a positive work environment through active participation in team and contributing ideas for organizational success.
- Managed escalated customer issues, ensuring swift resolution and maintaining positive relationships with clients.
- Excellent customer service
KITCHEN HAND
CAKE GURUS
Melbourne, VIC
01.2022 - 01.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Plated and presented food following chef requirements.
- Transported food items from storage areas to kitchen for prepping.
- Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
Food Service Assistant
LIFE CARE HOSPITAL
INDIA
03.2020 - 12.2021
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
- Prepared orders on trays for dine-in orders or in bags for takeout orders.
Education
Certificate IV OF KITCHEN MANAGEMENT - KITCHEN MANAGEMENT
NOVA INSTITUTE OF TECHNOLOGY
Adelaide, SA05.2024
Certificate III OF COMMERCIAL COOKERY - COMMERCIAL COOKERY
NOVA INSTITUTE OF TECHNOLOGY
Adelaide, SA11.2023
BACHELAOR OF COMPUTER SCIENCE - Computer Science
PUNJABI UNIVERSITY
PUNJAB, INDIA04.2020
Skills
Understanding and adaptation : The ability to quickly and effectively grasp key performance outcomes Constant vigilance over tasks and adapt variables occur
Multi tasking : Ability to multitask and prioritise multiple deliverables assisting internal and external stakeholders in order to achieve service requirement deadlines
Diplomacy : Maintaining effective working relationships with people is a high priority The ability to negotiate timeframes and deadlines, effectively deal with conflict if necessary, ensuring a high level and maintain confidentially
Diligence ; overcome obstacles that arise with humour and flexible contingency plan Display foresight to analyse and formulate appropriate solutions and follow them through to resolution
references
* SURJIT KAUR {General service assistant }
0415701213
* KARAMJIT KAUR {General service assistant }
0450849597
* SIMRAN { General service assistant }
0412309850
Timeline
Console Operator
OTR
02.2023 - 06.2024
KITCHEN HAND
CAKE GURUS
01.2022 - 01.2023
Food Service Assistant
LIFE CARE HOSPITAL
03.2020 - 12.2021
Certificate IV OF KITCHEN MANAGEMENT - KITCHEN MANAGEMENT
NOVA INSTITUTE OF TECHNOLOGY
Certificate III OF COMMERCIAL COOKERY - COMMERCIAL COOKERY
NOVA INSTITUTE OF TECHNOLOGY
BACHELAOR OF COMPUTER SCIENCE - Computer Science
PUNJABI UNIVERSITY