Summary
Overview
Work History
Education
Skills
Certifications
Availability
Timeline
Generic

Inan Ibtesam

Melbourne,Australia

Summary

Enthusiastic and friendly design student with diverse experience in hospitality, catering, and retail. Skilled in customer service, social media management, and teamwork. Proven ability to manage responsibilities in high-pressure environments and lead small teams. Highly adaptable, with a strong commitment to delivering quality service.

Overview

5
5
years of professional experience

Work History

Hospitality All-rounder

Woods and Co.
Melbourne, Australia
08.2022 - Current
  • Company Overview: Hospitality all-rounder
  • MCG: Worked in suites, promoted to serving 18- 20 premium customers, Retail bar, and corporate functions, serving around 110 tables.
  • Melbourne pavilion: Serve food & drinks.
  • Republica St Kilda Beach: Served food & drinks.
  • William Angliss Institute: Managing the kitchen, which includes washing dishes, meal prepping, putting food on the display counter, and cleaning the kitchen before closing down.

Head of Social Media

Paws and Tails
Dhaka, Bangladesh
09.2020 - Current
  • Manage Instagram and Facebook accounts with over 13,000 followers combined.
  • Create and post around 10-15 pet adoption and pet-care related posts each week.
  • Assign shifts and supervise the work of 2 other team members to ensure quality and regularity are maintained.

Wait Staff Member

The Fresh Collective
Melbourne, VIC
01.2024 - 03.2024
  • Managing 8-10 tables at restaurants and cafes in places like the National Gallery Victoria and Melbourne Museum.

Pantry Assistant/Caterer

National Australia Bank (NAB), Atlantic Group
Melbourne, Australia
10.2023 - 12.2023
  • As a weekday kitchen attendant at NAB's 38-floor establishment, I maintain kitchen spaces across each level, crafting fruit baskets, replenishing tea and biscuit containers, and ensuring the coffee machine's cleanliness.
  • On weekends, I transition to event duty, managing food service, plate clearing, and dishwashing.

Store host

Artisan Outfitters
Dhaka, Bangladesh
10.2021 - 12.2021
  • Created up to 4 store displays each week by dressing mannequins and ensuring clothing items were organized and correctly placed.
  • Provided around 12 customers each day with assistance in finding sizing and fit of clothing.

Server

North End
Dhaka, Bangladesh
06.2021 - 08.2021
  • Cleaned around 25 tables and served coffee and bakery items for around 20 customers per 4-hour shift.

Education

Bachelor of Design -

Monash University
Melbourne, Victoria
07.2025

Foundation Year -

Monash College
Melbourne, Victoria
07.2023

O levels -

American standard International school
Dhaka, Bangladesh
01.2022

Skills

  • Communication
  • Customer service
  • Social media management
  • Time management
  • Team management
  • Leadership
  • Organization

Certifications

VIC Responsible Service of Alcohol Licence 

ACT Responsible Service of Alcohol Certificate
NT Responsible Service of Alcohol Certificate
WA Responsible Service of Alcohol Licence 

QLD Responsible Service of Alcohol Certificate
SA Responsible Service of Alcohol Certificate 

TAS Responsible Service of Alcohol Certificate

Availability

Monday: All Day 

Tuesday: All Day 

Wednesday: All Day 

Thursday: All Day 

Friday: All Day 

Saturday: All Day 

Timeline

Wait Staff Member

The Fresh Collective
01.2024 - 03.2024

Pantry Assistant/Caterer

National Australia Bank (NAB), Atlantic Group
10.2023 - 12.2023

Hospitality All-rounder

Woods and Co.
08.2022 - Current

Store host

Artisan Outfitters
10.2021 - 12.2021

Server

North End
06.2021 - 08.2021

Head of Social Media

Paws and Tails
09.2020 - Current

Bachelor of Design -

Monash University

Foundation Year -

Monash College

O levels -

American standard International school

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Inan Ibtesam