Shona Rose Bartlett
Perth,WA
Summary
Reliable and hardworking professional with experience working on global clinical trials, excelling in project coordination and effective communication. Recognized for managing time-critical shipments and onboarding new vendors. Skilled in documentation review and inventory management, I bring a detail-oriented approach to achieving project goals to meet customer needs.
Overview
8
8
years of professional experience
Work History
Hospitality All-Rounder
Capricorn Hotel & Tara Hotel
Blackwater and Tara, QLD
06.2024 - 11.2025
- Served customers, managed bar inventory and restocked supplies, coordinated accommodation bookings, and assisted head chef to ensure smooth operations.
- Delivered responsive, customer-focused support to effectively resolve complaints and enhance guest satisfaction.
- Trained new bartenders on correct techniques and procedures.
- Performed opening and closure duties and floated tills to ensure accuracy of funds received.
- Oversaw administrative functions and managed cash in manager's absence to maintain operational continuity.
Project Specialist
Syneos Health
07.2020 - 01.2024
- Led the identification and onboarding of a new shipment vendor, managing end-to-end setup, coordinating printing requirements, evaluating cost proposals, and ensuring alignment with project timelines.
- Worked closely with multiple shipment vendors to distribute time-sensitive materials to global sites. I was awarded recognition for effectively managing a time-critical shipment in a high-pressure situation.
- Oversaw full lifecycle of project documents, ensuring GCP compliance, on a variety of databases and systems.
- Supported quality assurance activities, preparing for audits, reviewing documentation, and tracking issues to ensure compliance.
- Facilitated project meetings, drafting concise minutes for internal and client review to enhance communication and clarity.
- Tracked action items and training compliance with cross-functional teams to maintain accountability.
- Kept Project Leadership and Clinical Research Associates fully appraised on site and study status.
Home Care Assistant (on weekends)
Home Instead
Swansea, Wales
03.2023 - 12.2023
- Supported clients in daily living activities and personal care tasks to promote independence and dignity.
- Provided companionship and emotional support to enhance client well-being.
- Ensured a clean and safe environment for clients to enhance comfort and reduce health risks.
- Distributed medications according to prescriptions, confirming accurate dosage and timing.
- Documented care activities and client progress in daily reports.
- Reported any unusual incidents or accidents promptly to the supervisor and nurse manager.
- Trained new staff on caregiving procedures and company policies to ensure high-quality care delivery.
Clinical Patient Support Insight Volunteer
Royal Gwent Hospital
12.2019 - 02.2020
- Supported patients to complete Patient Report Outcome Measures forms within a clinic setting.
- Utilized data to enhance personalised hospital care.
- Supported administrative duties, including filing and data entry tasks.
Research Officer
Office for National Statistics (Summer Placement)
Newport, Wales
06.2019 - 09.2019
- Conducted research that was included in a national audit on UK equalities data.
- Worked against a tight deadline, ensuring the audit was ready prior to the publication date.
- Handled strictly confidential data for the Centre for Equality and Inclusion team.
- Actively worked on the statistical program ‘R’ to advance my coding skills.
Teaching Assistant (Summer Placement)
Bryn Deri Primary School
06.2019 - 07.2019
- Designed and delivered a science lesson, simplifying content to engage younger audience effectively.
- Received an invitation from staff to extend placement based on performance and impact on student engagement.
Lab Assistant
Jinan University, Guangzhou, China
07.2018 - 08.2018
- Carried out experimental research investigating lipopolysaccharide induced TNF-a production in cardiomyocytes.
- Presented findings to the Head of the Department, staff and students.
- Worked alongside academics at the Pathophysiology department at Jinan’s Medical school.
- Participated in cultural activities and engaged with students at Jinan University.
Involvement Ambassador (Volunteer Placement)
University Hospital Wales
03.2018 - 04.2018
- Engaged public, encouraging completion of questionnaires to uncover motives for participation in scientific research and student learning.
- Collected diverse data from large sample size, meeting strict targets to ensure representation of general public.
Education
Bachelor of Science - Biomedical Science
Cardiff University
Cardiff, Wales01-2020
A Level - Biology, Mathematics- Pure And Statistics, Psychology
Coleg Gwent
Crosskeys Campus01-2016
Skills
- Inventory management
- Project coordination
- Team collaboration
- Staff training
- Time management
- Effective communication
- Documentation review
- Attention to detail
- Proficient using Word, Excel, PowerPoint and Teams
- Organisation and Prioritisation
Hobbies and Interests
- Photography
- Travelling
- Indoor rock climbing
Additional Qualifications
- British Sign Language Level 1
- Chinese for Essential Communication
- Child Protection Course
- Manual Handling Course
- Bronze Duke of Edinburgh Award
Timeline
Hospitality All-Rounder
Capricorn Hotel & Tara Hotel
06.2024 - 11.2025
Home Care Assistant (on weekends)
Home Instead
03.2023 - 12.2023
Project Specialist
Syneos Health
07.2020 - 01.2024
Clinical Patient Support Insight Volunteer
Royal Gwent Hospital
12.2019 - 02.2020
Research Officer
Office for National Statistics (Summer Placement)
06.2019 - 09.2019
Teaching Assistant (Summer Placement)
Bryn Deri Primary School
06.2019 - 07.2019
Lab Assistant
Jinan University, Guangzhou, China
07.2018 - 08.2018
Involvement Ambassador (Volunteer Placement)
University Hospital Wales
03.2018 - 04.2018
Bachelor of Science - Biomedical Science
Cardiff University
A Level - Biology, Mathematics- Pure And Statistics, Psychology
Coleg Gwent