INDERJEET KAUR

Support Worker

YARA RESIDENCE

DANDENONG, VIC

01.2024 - Current

Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
Evaluated and addressed individual client needs and concerns.
Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
Used active listening skills and supportive diction to cultivate client rapport and open communication.
Monitored client wellbeing and reported any changes or concerns to relevant staff members.
Facilitated group sessions aimed at providing information regarding healthy lifestyles, substance misuse issues.
Reported any incidents or accidents in accordance with company policy and procedure.

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