Indi Elliott
Saint Lucia,QLD
Summary
I am a eager waitress with significant experience in delivering exceptional customer service in fast-paced dining environments. Especially working at a popular dining cafe and restaurant along the Great Ocean Road in Victoria during peak summer periods, I have learnt to work fast paced while being attentive to all customers. I have proven ability to enhance guest satisfaction through efficient service and attention to detail. Demonstrated skills in team collaboration and maintaining positive dining experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Salty Dog Cafe
11.2024 - 02.2025
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
- Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
Wait Staff Member
Bomboras Cafe and Restaurant
08.2023 - 02.2025
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Salesperson
Loosha Candles
01.2022 - 02.2025
- Set up and ran marquees stalls on regular weekends for markets
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Implemented effective sales strategies to maximize revenue generation.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
Bachelor of Business Management And Communications - Business Communication
Queensland University of Technology
Brisbane, QLDHigh School -
Geelong Grammar School
11-2024
Skills
- Exceptional customer service
- Strong multitasking
- Efficient organization
- Professional appearance
- Table setting expertise
- Suggestive selling
- Team collaboration
Accomplishments
- Achieved a sporting scholarship at Geelong Grammar, a prestigious Australian school, by proving excellence in AFL and athletics as well as motivation to act as a role model by effectively fostering a positive environment for young women in sport.
- School Spirit Captain and House Spirit Captain at Geelong Grammar in year 12.
Certification
- Certified Professional in Food Safety (CP-FS)
- Probationary Victorians Drivers License
- RSA Certificate
Extracurricular activities
Attend St Johns College at UQ
Timeline
Wait Staff Member
Salty Dog Cafe
11.2024 - 02.2025
Wait Staff Member
Bomboras Cafe and Restaurant
08.2023 - 02.2025
Salesperson
Loosha Candles
01.2022 - 02.2025
Bachelor of Business Management And Communications - Business Communication
Queensland University of Technology
High School -
Geelong Grammar School
Similar Profiles
Fiona GarciaFiona Garcia
Server at The Salty Dog CafeServer at The Salty Dog Cafe
Maggie PryorMaggie Pryor
Server at Salty Dog CafeServer at Salty Dog Cafe
Michael ZetzMichael Zetz
Sales Associate at Salty Dog CafeSales Associate at Salty Dog Cafe