Indiana Alexander
Perth
Summary
Dynamic retail professional with proven customer service and teamwork skills, recognized for enhancing the shopping experience at Rebel Sport. Experienced in cash handling and problem-solving, consistently achieving sales targets while maintaining store organization. Known for effectively managing high-stress situations and promoting a positive environment for both customers and team members.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Rebel Sport
01.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Sales Associate
Lorna Jane
06.2022 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Netball Umpire
Wanneroo Districts Netball Association
04.2018 - 09.2018
- Promoted good sportsmanship among players.
- Improved player understanding of the game through clear communication and explanation of rule infractions.
- Navigated difficult situations using effective communication and explanation of game rules.
- Communicated with officials, coaches and players to provide information and discuss problems.
Education
High School Diploma -
Woodvale Secondary College
Perth, WA09-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Cash handling
- Cash register operation
- Store maintenance
Timeline
Retail Sales Associate
Rebel Sport
01.2024 - Current
Sales Associate
Lorna Jane
06.2022 - 04.2024
Netball Umpire
Wanneroo Districts Netball Association
04.2018 - 09.2018
High School Diploma -
Woodvale Secondary College
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