Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Indiana Cumine

Perth

Summary

Dynamic Job Coach with a proven track record at At Work Australia, skilled in job search training and developing tailored service plans. Adept at enhancing clients' communication skills and fostering employer relationships, I excel in problem-solving and attention to detail, empowering individuals with disabilities to achieve meaningful employment.

Hardworking and reliable professional with proven experience in administrative support and customer service, seeking a position were I can contribute strong organisational skills, attention to detail, and a commitment to delivering excellent customer experiences.

Overview

4
4
years of professional experience

Work History

Job Coach

At Work Australia
10.2024 - Current
  • Kept detailed records of individual histories, scores, and documents.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Coached clients on resume and cover letter development to enhance opportunities.
  • Developed and maintained relationships with community resources to support job coaching.
  • Collaborated with local employers to identify job opportunities for clients.
  • Developed and facilitated job search workshops for clients to enhance job search skills.
  • Developed job-specific competencies and performance standards.
  • Help individuals with disabilities to find employment and succeed in jobs
  • Help clients improve their communication and interpersonal skills
  • Ensure all required paperwork, including intake forms, consent forms and other relevant documents are completed and file appropriatley

Team Member

Office Works
01.2022 - 10.2024
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Contributed to team success by completing jobs quickly and accurately.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated register to process payments and collect cash payment for order totals.
  • Assist with shelf re-stocking
  • Process returns and exchanges according to company policy
  • Use POS systems to manage transactions, track inventory and generate sales reports
  • Promote store sales, discounts, or loyalty programs to customers

Education

Certificate II - Aged Care

North Metropolitan TAFE
Perth, WA
07-2023

Certificate III - Health Service Assistant

North Metropolitan TAFE
Perth, WA
07-2023

High School Diploma -

Balcatta Senior Highschool
Perth, WA
11-2022

Skills

  • Group and individual instruction
  • Service plans
  • Job search training
  • Policy revisions
  • Exceptional attention to detail
  • Ability to problem solve
  • Ability to balance business needs with customer requirements
  • Level understanding of varied approach to suit customer needs ie disability

Languages

English
Full Professional

Timeline

Job Coach

At Work Australia
10.2024 - Current

Team Member

Office Works
01.2022 - 10.2024

Certificate II - Aged Care

North Metropolitan TAFE

Certificate III - Health Service Assistant

North Metropolitan TAFE

High School Diploma -

Balcatta Senior Highschool

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Indiana Cumine