Indiana Cumine
Perth
Summary
Dynamic Job Coach with a proven track record at At Work Australia, skilled in job search training and developing tailored service plans. Adept at enhancing clients' communication skills and fostering employer relationships, I excel in problem-solving and attention to detail, empowering individuals with disabilities to achieve meaningful employment.
Hardworking and reliable professional with proven experience in administrative support and customer service, seeking a position were I can contribute strong organisational skills, attention to detail, and a commitment to delivering excellent customer experiences.
Overview
4
4
years of professional experience
Work History
Job Coach
At Work Australia
10.2024 - Current
- Kept detailed records of individual histories, scores, and documents.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Coached clients on resume and cover letter development to enhance opportunities.
- Developed and maintained relationships with community resources to support job coaching.
- Collaborated with local employers to identify job opportunities for clients.
- Developed and facilitated job search workshops for clients to enhance job search skills.
- Developed job-specific competencies and performance standards.
- Help individuals with disabilities to find employment and succeed in jobs
- Help clients improve their communication and interpersonal skills
- Ensure all required paperwork, including intake forms, consent forms and other relevant documents are completed and file appropriatley
Team Member
Office Works
01.2022 - 10.2024
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Operated register to process payments and collect cash payment for order totals.
- Assist with shelf re-stocking
- Process returns and exchanges according to company policy
- Use POS systems to manage transactions, track inventory and generate sales reports
- Promote store sales, discounts, or loyalty programs to customers
Education
Certificate II - Aged Care
North Metropolitan TAFE
Perth, WA07-2023
Certificate III - Health Service Assistant
North Metropolitan TAFE
Perth, WA07-2023
High School Diploma -
Balcatta Senior Highschool
Perth, WA11-2022
Skills
- Group and individual instruction
- Service plans
- Job search training
- Policy revisions
- Exceptional attention to detail
- Ability to problem solve
- Ability to balance business needs with customer requirements
- Level understanding of varied approach to suit customer needs ie disability
Languages
English
Full Professional
Timeline
Job Coach
At Work Australia
10.2024 - Current
Team Member
Office Works
01.2022 - 10.2024
Certificate II - Aged Care
North Metropolitan TAFE
Certificate III - Health Service Assistant
North Metropolitan TAFE
High School Diploma -
Balcatta Senior Highschool