Indiana Dunnett
Rockhampton
Summary
Dedicated nursing student currently employed as Disability Support Worker, bringing practical experience in personal care, behavioural support, and daily living assistance. Demonstrates empathy, professionalism, and a strong commitment to delivering safe, high-quality care in line with individual support plans.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Disability Support Worker
HOME SUPPORT ASSOCIATION
Rockhampton
05.2025 - Current
- Assisted clients with daily living activities and personal care tasks.
- Developed and maintained supportive relationships with individuals and families.
- Implemented care plans tailored to individual client needs and preferences.
- Educated clients on independent living skills and safety practices.
- Documented client progress and maintained accurate records as required.
- Assisted in developing self-care skills such as personal hygiene practices.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Transported clients to appointments, social events, and other activities as needed.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Administered medication according to doctor's orders and monitored side effects.
Car Rental Agent
REDSPOT ROK AIRPORT
Rock
03.2025 - 12.2025
- Assisted customers with vehicle selection and rental agreements.
- Processed vehicle returns and conducted inspections for damages.
- Managed customer inquiries via phone, email, and in-person interactions.
- Coordinated vehicle maintenance schedules to ensure fleet readiness.
- Utilized rental management software to handle transactions efficiently.
- Provided guidance on rental policies and insurance options to clients.
Customer Service Supervisor
WOOLWORTHS
Rockhampton
01.2023 - 02.2025
- Supervised daily customer service operations to ensure efficient workflow.
- Trained and mentored staff on customer engagement techniques and service standards.
- Resolved customer inquiries and complaints promptly and effectively.
- Managed scheduling to optimize team coverage during peak hours.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Education
Batchelor Of Nursing -
CENTRAL QUEENSLAND UNIVERSITY
Rockhampton , QLD 03.2025 - 01.2026
Rockhampton Girls Grammar School
Rockhampton , QLD Skills
- Patient care
- Care plan implementation
- Medication administration
- Client documentation
- Safety practices
- Individualized support plans
- Record keeping
- Problem resolution
- Healthcare
- Verbal and written communication
- Adaptability and flexibility
- First aid and CPR
Certification
- FIRST AID
- CPR
- BLUE CARD
- YELLOW CARD
Timeline
Disability Support Worker
HOME SUPPORT ASSOCIATION
05.2025 - Current
Car Rental Agent
REDSPOT ROK AIRPORT
03.2025 - 12.2025
Batchelor Of Nursing -
CENTRAL QUEENSLAND UNIVERSITY
03.2025 - 01.2026
Customer Service Supervisor
WOOLWORTHS
01.2023 - 02.2025
Rockhampton Girls Grammar School