Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Indiannah Healion

Collie,WA

Summary

I am 17 years old, living in Collie. I am willing to drive to Bunbury for work. I am a driven and client-focused professional with experience at Afreya, adept at applying colours and enhancing customer satisfaction through exceptional service and relationship building. Skilled in client consultation and up-selling, consistently maintaining a clean work environment. Proven ability to increase product sales through education and outstanding customer service, showcasing punctuality and a friendly demeanor.

Overview

4
4
years of professional experience

Work History

Apprentice Hairdresser

Afreya
02.2023 - Current
  • Applying Colours, such as toners, roots and all over tints.
  • Maintained a clean and organised work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Shampooed, conditioned, and followed by a relaxing head massage using salon products while educating clients on product benefits to increase product sales.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Hair Salon Assistant

Attitude Hairdresser
02.2022 - 03.2023
  • Cleaned and sanitised styling stations between clients, promoting a healthy environment for both staff and Clients.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Answered phone calls to provide information and schedule new appointments.

Cafe Worker

Tippets Cafe
02.2020 - 12.2020
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Education

Collie Senior High School
Collie, WA

Skills

  • Client consultation
  • Punctuality
  • Up-selling
  • Client Services
  • Relationship Building
  • Scalp Massage
  • Friendly and outgoing
  • Exceptional customer service

Timeline

Apprentice Hairdresser

Afreya
02.2023 - Current

Hair Salon Assistant

Attitude Hairdresser
02.2022 - 03.2023

Cafe Worker

Tippets Cafe
02.2020 - 12.2020

Collie Senior High School

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Indiannah Healion