Indra Mandagi
Beverly Hills,NSW
Summary
Adaptable Clinical Coordinator with experience overseeing the clinical care of 80+ patients and care staff employee. Skilled in task delegation, staff education and scheduling. Committed to ensuring staff is compliant with all safety and health standards and protocols.
Overview
6
6
years of professional experience
Work History
Care Manager
Huntingdon Garden
10.2023 - Current
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Maintained detailed records in compliance with agency standards and regulations.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Developed and implemented training programs for care staff to enhance skills and knowledge.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Collaborated with general manager to maintain daily operations.
Clinical Care Coordinator
Huntingdon Garden
05.2020 - 10.2023
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Oversaw quality assurance programs to enhance performance and achieve superior care standards.
- Built strong relationships with patients and families for optimized care satisfaction.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Devised and implemented clinical protocols to ensure high-quality patient care.
- Supervised and managed daily activities of clinical team consisting of physicians, nurses, and support staff.
- Presented feedback on current and new procedures at clinical meetings.
- Implemented new policies and educated staff on changes.
- Created weekly schedules for nurses, taking into account sick days and vacation time.
- Assessed clinical policies and procedures for compliance with changing regulations.
- Organized systems for tracking patient records to improve ease of retrieval.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Collaborated with Care manager to maintain daily operations.
Registered Nurse
Huntingdon Garden
08.2017 - 03.2020
- Provided direct patient care, stabilized patients, and determined next course of action.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Audited charts and reviewed clinical documents to verify accuracy.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Educated family members and caregivers on patient care instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Documented treatments delivered, medications, discharge instructions, and follow-up care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Education
Bachelor of Science - Nursing
Australian Catholic University
Sydney, NSW05.2016
Skills
- Care Planning
- Managing Patient Cases
- Staff Development
- Patient Education
- Electronic Health Records Systems
- Process Improvement
Languages
Indonesian
Native or Bilingual
English
Full Professional
Timeline
Care Manager
Huntingdon Garden
10.2023 - Current
Clinical Care Coordinator
Huntingdon Garden
05.2020 - 10.2023
Registered Nurse
Huntingdon Garden
08.2017 - 03.2020
Bachelor of Science - Nursing
Australian Catholic University
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