Astute leader, with over 10 years of exposure to deal with complex macro issues in relation to business productivity and providing innovative solutions for driving significant revenue growth, reducing costs, organizational transformations, and building and leading high performance teams that succeed through a culture of inclusion, collaboration and engagement. Skilled in project and program management, cultivating key relationships and partnerships, and implementing continuous improvements and emerging technologies.
Overview
11
11
years of professional experience
Work History
Manager International
Enrolment & Partners, Charles Sturt University, CSU
10.2022 - Current
Provide leadership to a high performing team of higher education professionals that is agile and responsive to changing stakeholder needs
Providing potential students with proper course planning, guidance, and enrolment
Developing and implementing agreed sales and recruitment strategies through internal and external consultation, planning, budgeting, research and developing unique marketing strategies
Currently managing relationships with four offshore partners: Cambodia, Economics & Finance Institute; China, Joint China Program; Hong Kong, Hong Kong university school of professional and continuing education; Hong Kong, Ming Hua Theological College
Managed the onshore Study Group Australia partnership for CSU
Currently in the committee to setup the onshore partnership with Navitas
Provide leadership and subject matter expert advice as part of the Divisional Senior Management team on enrolment in relation to legislative, regulatory, sector and University requirements
Effectively manage unit's budget and operational activities.
Senior Regional Recruitment Manager
Southern Cross University, SCU
01.2022 - 10.2022
Responsible for developing and implementing innovative marketing strategies to aid growth and diversification in the international student population to enable the delivery of challenging targets in existing and new markets
Providing potential students with proper course planning, guidance, and enrolment advise
Developing and implementing agreed sales and recruitment strategies through internal and external consultation, planning, budgeting, research and developing unique marketing strategies especially during post pandemic times
Managing the recruitment market in the South East Asian & MEA markets
Responsible for generating sales within the professional network, performing ongoing and market research and regular competitor monitoring to ensure market relevancy and competitiveness is maintained
Managing and developing a pipeline of agents onshore and offshore
Good understanding of the legislative frameworks, national standards required for International Student recruitment.
Senior Business Development Manager
Janison Solutions Pty Ltd
06.2020 - 12.2021
Developing a growth strategy and identifying schools in Australia, Japan, UAE & America to recruit for OECD’s project PISA for Schools to achieve revenue goals
Presenting value proposition of OECD’s project and responsible for consultative negotiation to execute sales strategy
Commencing and progressing discussions with external organisations to achieve the growth strategy, which may include distribution, sponsorship arrangements and partnerships
Reviewing process, quality control, optimisations, and post-delivery analysis to ensure we are constantly delivering to key KPIs and exceeding expectations
Working closely with partners to drive incremental revenue and marketing contribution through the development and implementation of regular and new campaigns
Alongside marketing and support teams implementing regional strategies for customer engagement and market growth.
Senior Account Relationship Manager
UNSW Global Pty Ltd, University of NSW
11.2016 - 06.2020
Marketing and International student recruitment for UNSW Institute of languages & UNSW Foundation studies program
Representing UNSW Global at selected promotional and recruitment events and providing market analysis post-event
Providing potential students with proper course planning, guidance, and enrolment
Developing and implementing agreed sales and recruitment strategies through internal and external consultation, planning, budgeting, research and identified synergies with UNSW Global and the assigned regions
Managing the recruitment market in the subcontinent, build exceptional contacts with agents in Bangladesh
Managing a pipeline of agents onshore and offshore
Managing a portfolio of clients (schools) and build/maintain partnership with them in Victoria, Tasmania, South Australia, Singapore, Philippines, Japan & India to achieve revenue goals
Meeting with school executives to identify the gaps in their online assessment strategy/professional development courses and then provide customised solutions based on clients’ needs
Maintaining tailored communication with the schools and keep a record of communication occurred through efficient use of CRM
Good understanding of the legislative frameworks, national standards required for International Student recruitment.
Partnerships Manager / Sales Specialist
Bupa Australia Pty Ltd
01.2013 - 11.2016
Responsible for strategy development to drive sales within the international space for different channel segments
Relationship building with existing partner brands, evaluating existing partnerships and analysing ways to amplify the existing relationship
Campaign management including planning, execution and on-going optimization to deliver on partnership objectives
The role will focus on identifying potential partners, leading the negotiation process from scratch, and managing partnerships through to execution
Working closely with internal stake holders to participate in tender submissions
Developed and implemented sales & distribution strategies for different accounts to maximise revenue within the allocated accounts
Attended industry and consumer events, conferences and exhibitions as required representing Bupa and all its product offerings
Responsible for educating and training all channels & sales partners
Prepared forecast for all resource allocations and designed required strategies.
Education
Bachelor of Electronics & Communication Engineering -
Masters of International Business - International Business
Griffith University
Brisbane, QLD
07.2024
Skills
Strategic Planning & Execution
Policy Implementation
Leadership & Team Management
Stakeholder Relationship Management
Business Development
Workforce Management
Contract & Project Management
Business Planning
Budgeting & Financial Management
Brand Management
Affiliations
IEAA, ISANA
Languages
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Manager International
Enrolment & Partners, Charles Sturt University, CSU
10.2022 - Current
Senior Regional Recruitment Manager
Southern Cross University, SCU
01.2022 - 10.2022
Senior Business Development Manager
Janison Solutions Pty Ltd
06.2020 - 12.2021
Senior Account Relationship Manager
UNSW Global Pty Ltd, University of NSW
11.2016 - 06.2020
Partnerships Manager / Sales Specialist
Bupa Australia Pty Ltd
01.2013 - 11.2016
Bachelor of Electronics & Communication Engineering -
Masters of International Business - International Business
Griffith University
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