INNA ZALOMSKAYA
Nedlands,Australia
Summary
Dynamic professional with extensive experience in customer service and logistics, notably at IKEA Perth. Proven ability to enhance order fulfillment processes and foster strong customer relations. Skilled in problem-solving and data input, consistently achieving operational efficiency while maintaining meticulous attention to detail.
Overview
14
14
years of professional experience
Work History
Fulfilment Operations Co-worker
IKEA Perth
Perth, Australia
10.2022 - 07.2025
- Developing and maintaining friendly and positive relationships with the customers, sales and service teams.
- Communicating regularly with co-workers/management to discuss and implement effective instructional, behavioral and sales strategies.
- Mentoring and training incoming new staff.
- Customer service
- Sales order entry and entry to client's portal
- Problem solving
- Handling goods
- Stock fulfilment
- Organising deliveries and click & collect orders
- Workplace housekeeping
Sales Assistant
Delicias Urban Gourmet
Marbella, Spain
02.2022 - 08.2022
- Company Overview: Marbella, Spain
- Welcoming and assisting customers
- Monitor stock inventory levels
- Product knowledge & advice
- Handling sales transactions
- Marbella, Spain
Chef
Mount Street Cafe
Perth, Australia
10.2019 - 02.2020
- Company Overview: Perth
- Planning and arranging tapas menus
- Managing inventory and grocery purchase
- Food preparation following specific dietary requirements
- Workplace housekeeping including stock inventory management
- Perth
Chef
Ultimo Catering & Events
Perth, Australia
09.2019 - 01.2020
- Company Overview: Perth
- Customers service
- Food preparation, cooking and presentation for Perth Royal Show and Christmas events
- Workplace housekeeping
- Perth
Private Chef
Marbella, Spain
06.2018 - 02.2019
- Company Overview: Marbella, Spain
- Planning and arranging degustation menus
- Managing inventory and grocery purchase
- Food preparation following specific dietary requirements
- Workplace housekeeping including stock inventory management
- Marbella, Spain
Sales assistant/Chef
Monte Bianco Italian Deli
Aktau, Kazakhstan
06.2017 - 03.2018
- Company Overview: Aktau, Kazakhstan
- Welcoming and assisting customers
- Product knowledge
- Handling sales transactions
- Food preparation for food & wine degustation
- Planning and arranging degustation menus
- Aktau, Kazakhstan
Banquet Chef
Crown Perth
Perth, Australia
05.2015 - 12.2015
- Banquet desert preparation & presentation
- Assisting executive chef
- Workplace housekeeping
- Stock inventory management
Chef
IKEA Perth
Perth, Australia
12.2014 - 04.2015
- Preparing and cooking staff meals
- Preparing salad bar for customers
- Workplace housekeeping
- Stock inventory management
Catering Chef
Heyder & Shears Exclusive Catering
10.2014 - 12.2014
- Food preparation for events & banquets
- Serving food and presentation
- Managing inventory and grocery purchase
- Workplace housekeeping
- Stock inventory management
Import Operator
UTI Logistics (Australia)
, Australia
03.2012 - 07.2012
- Job registrations
- Tracking of international cargo
- Liaising with Shipping Lines, logistic companies and customers
- EDI System data entry
- Freight forwarding and tracking
Office Administration
UTI Logistics (Australia)
, Australia
12.2011 - 03.2012
- Incoming and outgoing telephone calls
- Customer Service
- Maintain office supplies
- Preparing the boardroom for meetings
- Coordination of mail in/out
- Workplace housekeeping
- Manual and electronic filing
- Other administrative duties as required e.g. offsite support
Catering Chef
Platinum Hospitality Staff
12.2014
- Food preparation following specific dietary requirements
- Workplace housekeeping
- Stock inventory management
Education
Certificate 3 - Retail Baking (Combined)
01.2016
Certificate 3 - Commercial Cookery
01.2015
Certificate 4 - Spoken and Written English
01.2011
Certificate 3 - Business Administration, Business
01.2011
Commodity Science -
01.1999
Municipal Senior High School -
01.1997
Skills
- Office administration
- Customer relations
- Customer service
- Attention to detail
- Verbal and written communication
- Problem-solving
- Retail
- Order fulfillment
- Data input
- Logistics
<Enter your own>
Gender: Female
Hobbies and Interests
- Reading
- Cooking
- Walking
- Cycling
- Golfing
- Exercising
- Dancing
- Swimming
- Skating
- Travelling
- Experiencing new cultures
Driving Licences
Australian Class C
Status In Australia
Australian Citizen
Languages
English
Professional
Russian
Native/ Bilingual
References
References available upon request.
Timeline
Fulfilment Operations Co-worker - IKEA Perth
10.2022 - 07.2025
Sales Assistant - Delicias Urban Gourmet
02.2022 - 08.2022
Chef - Mount Street Cafe
10.2019 - 02.2020
Chef - Ultimo Catering & Events
09.2019 - 01.2020
Private Chef -
06.2018 - 02.2019
Sales assistant/Chef - Monte Bianco Italian Deli
06.2017 - 03.2018
Banquet Chef - Crown Perth
05.2015 - 12.2015
Chef - IKEA Perth
12.2014 - 04.2015
Catering Chef - Platinum Hospitality Staff
12.2014
Catering Chef - Heyder & Shears Exclusive Catering
10.2014 - 12.2014
Import Operator - UTI Logistics (Australia)
03.2012 - 07.2012
Office Administration - UTI Logistics (Australia)
12.2011 - 03.2012
West Coast Institute of training - Certificate 3, Retail Baking (Combined)
West Coast Institute of training - Certificate 3, Commercial Cookery
West Coast Institute of training - Certificate 4, Spoken and Written English
RTO MediTrain - Certificate 3, Business Administration, Business
Blagoveshchensk Commerce and Economics College - Commodity Science,
- Municipal Senior High School,