IOWANA Railo
Griffith,NSW
Summary
Compassionate Case Support Worker skilled in client advocacy and support planning. Conducts thorough assessments to ensure compliance and fosters team collaboration. Delivers effective communication and reliable service, enhancing patient outcomes through meticulous case documentation.
Overview
2
2
years of post-secondary education
15
15
years of professional experience
Work History
Case Support Worker
Kirinari
Griffith, NSW
04.2017 - Current
- Completed patient follow-up services, data collection, and clinical monitoring and liaised with primary health care providers to deliver coordinated care to patients.
- Coordinated support plans with families, case managers, and allied health staff.
- Conducted assessments of client needs, strengths and weaknesses.
- Supported clients with daily living tasks in Kirinari community care settings.
- Participated in team meetings to review cases or share best practices.
- Worked independently and collaborated effectively with team members.
- Stayed up to date on relevant processes and compliance standards for optimal oversight.
Certified Nursing Assistant In Training
Scalabrini Village
Griffith
01.2012 - 08.2015
- Supported clients with daily living tasks in Kirinari community care settings.
- Completed case notes and service documentation using client records systems.
- Coordinated support plans with families, case managers, and allied health staff.
Education
Cert 3 - Assistant In Nursing
Tafe
Griffith 02.2013 - 11.2013
Associate's Degree -
University Of The South Pacific
Suva, Fiji 09.1998 - 07.1999
Cathedral Secondary School
Suva, FijiSkills
- Patient care
- Support planning
- Case documentation
- Patient monitoring
- Risk assessment
- Compliance reporting
- Client advocacy
- Behavioral support
- Community care
- Elderly care
- Disability support
- Incident reporting
- Report preparation
- Data entry software
- Administrative leadership
- Verbal communication
- Team collaboration
- Teamwork and collaboration
- Reliability
- Customer service
- Compassionate care
- Self-care strategies
- FLUENT IN Fijian/ English
- Teamwork and collaboration
- Report preparation
Timeline
Case Support Worker
Kirinari
04.2017 - Current
Cert 3 - Assistant In Nursing
Tafe
02.2013 - 11.2013
Certified Nursing Assistant In Training
Scalabrini Village
01.2012 - 08.2015
Associate's Degree -
University Of The South Pacific
09.1998 - 07.1999
Cathedral Secondary School