Ipsita Mishra
Melbourne,VIC
Overview
18
18
years of professional experience
Work History
AGILE COACH - STRATEGY & DELIVERY
Breville
04.2021 - Current
- At Breville, I am part of the Agile transformation team and coach our technology services teams and the senior leadership to drive new ways of working
- Facilitate continuous improvements and collaboration for effective business delivery
- Being a team coach of Breville Digital E-comm teams, I coach/support the Product Owners in product discovery, delivery roadmap and dependencies management
- For programs that span across a business area, we facilitate multi-team backlog refinement and planning sessions
- Also, ensuring continuous learning and improvements in each iteration, for the teams to grow and deliver at their best
- My primary focus is to foster a culture of continuous improvement
- In a highly distributed and dispersed team that spans multiple timezone, I have established effective ways of collaboration for our teams
- Continuously tracking and measuring any waste(mudas) in the current processes and improve those areas
- With the rapid growth and demand of the competitive market, we have re-organized our team topologies for faster flow of value
- This helped to break some silos
- Established the Release Management practice in Tech Services group and coached the Release Manager for continued success.
Agile Coach
National Australia Bank (NAB)
10.2018 - 04.2021
- During my time at NAB, the organization was transitioning with the domain model rollout
- I was recognized as a change champion and coached the Product owners and scrum masters to expedite the adoption of new ways of working
- My initial assignment at NAB was, as a Scrum Master, in the NDH (NAB Data Hub) program
- As part of this huge initiative, I have played a role in driving the agile delivery practices across multiple squads
- We had worked through a sprint 0 process where delivery squads engage early with business stakeholders to form a shared understanding of business goals/outcomes and discover the dependencies across multiple platforms to create a realistic plan
- It helped to build trust, alignment, and achieve the delivery goals
- In alignment with the NWoW reporting, I helped my teams to improve the cycle time of Epics (Business value delivery)
- We did achieve a 50% improvement in Lead-time by applying the LEAN methods to identify the process gaps, delays and reduce wait times in the overall delivery flow
- When COVID19-induced the remote way of working, we moved into a highly distributed delivery network
- During that phase, we coached and mentored the teams and leaders to ensure continuity of delivery success
- We focused on improving people's engagement in a virtual work environment and standardizing our tools (JIRA & Confluence)
- We ensured information availability, transparency and building confidence for our senior leadership team in ED&A
- We did bring alignment across 20+ squads
- I had done multiple workshops for budding scrum masters in the NDH platform to improve the in-house Scrum Master capability for NAB
- I have also facilitated Scrum of scrums (SoS) events, quarterly planning (PI planning) for NDH, discovery workshops and program retrospectives over the 2.5 years at NAB.
Agile Coach
Capgemini
12.2010 - 04.2021
- Worked as a Scrum Master/Delivery Consultant at National Australia Bank, from October 2018 to April 2021
- Worked as an Engagement Manager and Scrum Master at AUSNET Services for 2 different accounts from October 2017 to September 2018
- Worked as a Scrum Master and Implementation Lead for Page Group (Michael Page) from 2013 to 2017
- Worked as a Scrum Master and Tech
- Lead for Johnson & Johnson, RMG (Royal Mail Group) from 2010 to 2013.
Senior Software Engineer
PCI
01.2010 - 12.2010
- Worked as Drupal Tech Lead for multiple client projects
- The clients are Count Me In (Make Mine a Million $ Business) and Boxing Promoters' Association, USA.
Software/Web technologies Engineer
Srijan Technologies
11.2006 - 08.2009
- Worked as Drupal Tech Lead for multiple client projects
- A few of the clients were the Centre for Science and excellence, National Knowledge Commission, Govt
- Of India, RPG Open Media Network & KLUE.
Education
Enterprise Coach Masterclasses -
Certified Agile Leader (CAL 1) -
Scrum Alliance
03.2024
Certified LeSS (Large Scale Scrum) Practitioner (CLP) -
11.2022
Certified Personal Agility Recognized Ambassador (PARA) -
02.2021
Certified Professional in Agile Coaching (ICP-ACC) -
06.2020
SAFe Program Consultant (SPC 5) -
07.2019
Project Management Professional (PMP) -
01.2016
Professional Scrum Master (PSM-I) -
08.2011
Advanced Post Graduate Diploma (APGD) in Bioinformatics -
Jawaharlal Nehru University (JNU)
01.2006
Master of Science (MSc) -
Berhampur University
01.2003
Skills
- Digital ecommerce
- Banking/Data Science
- Online Media
- Healthcare
- Energy & Utilities
- NGO & Public sector
Websites
Personal Information
Citizenship: AUSTRALIAN CITIZEN
Awards
- Speaker at OSI days international conference for open-source technologies in 2010
- One-year fellowship rewarded by DBT, Ministry of Science & Technology, Govt. of India in 2005
- National scholarship award by Govt of India based on bachelor's degree score in 2001
- University topper (rank 3) in master's degree in 2003
- University topper (rank 2) in bachelor's degree in 2001
- Received sports talent scholarship for badminton
- Participated at national badminton championship organized by SAI in 2003
- Awarded by Capgemini for best contributor to digital technologies in 2016
- Awarded by Capgemini for outstanding technical contribution to open-source Drupal CMS in 2014
References
Available upon request
Timeline
AGILE COACH - STRATEGY & DELIVERY
Breville
04.2021 - Current
Agile Coach
National Australia Bank (NAB)
10.2018 - 04.2021
Agile Coach
Capgemini
12.2010 - 04.2021
Senior Software Engineer
PCI
01.2010 - 12.2010
Software/Web technologies Engineer
Srijan Technologies
11.2006 - 08.2009
Enterprise Coach Masterclasses -
Certified Agile Leader (CAL 1) -
Scrum Alliance
Certified LeSS (Large Scale Scrum) Practitioner (CLP) -
Certified Personal Agility Recognized Ambassador (PARA) -
Certified Professional in Agile Coaching (ICP-ACC) -
SAFe Program Consultant (SPC 5) -
Project Management Professional (PMP) -
Professional Scrum Master (PSM-I) -
Advanced Post Graduate Diploma (APGD) in Bioinformatics -
Jawaharlal Nehru University (JNU)
Master of Science (MSc) -
Berhampur University
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