Overview
Work History
Education
Skills
Timeline
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IP WING SZE MICHELLE

Overview

6
6
years of professional experience

Work History

Full Time Waitress

Gaucho's Argentinian Restaurant
03.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

PART-TIME WAITRESS

THAIROOM
06.2023 - Current
  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g
  • About portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day's specials
  • Offer menu recommendations upon request.

Casual MIGRATION CONSULTANT

BUTLER PARTNERS AND ASSOCIATES
03.2023 - 06.2023
  • Assist potential clients with initial inquiries and inquiries regarding visas, and citizenship
  • Maintain accurate and up-to-date records
  • Perform necessary analysis and provide expert recommendations for immigration options.

FULL-TIME STUDENT DEVELOPMENT CONSULTANT

EF LANGUAGE SOLUTION
09.2022 - 02.2023
  • Keep connection between school and students
  • Selling skills needed to promote side products of school
  • Hold events for students to join.

PART-TIME SALESPERSON

CELINE
11.2020 - 08.2022
  • Manage the stockroom
  • Greeting and maintain good relationship with customers
  • Assist full-time colleague with their selling.

FULL-TIME SALESPERSON

Swire（Nike）
06.2020 - 10.2020
  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Establish, develop and maintain positive business and customer relationships.

FULL-TIME SALESPERSON

JIMMY CHOO
11.2019 - 02.2020
  • Present, promote and sell products/services using solid arguments to existing and prospective customers
  • Establish, develop and maintain positive business and customer relationships.

PART-TIME SALESPERSON

CHRISTIAN DIOR
06.2018 - 10.2019
  • Manage the stockroom
  • Greeting and maintain good relationship with customers
  • Assist full-time colleague with their selling.

Education

Bachelor of Business (Management) -

University of South Australia

Diploma of Business -

SAIBT University of South Australia

Bachelor of Nursing(General) -

Hong Kong Metropolitan University

Skills

  • Familiar with Microsoft Word, Excel, Outlook
  • Native in Mandarin and Cantonese
  • Fluent in English
  • Intermediate in Korean
  • Customer Service
  • Strong multitasking
  • Team Collaboration

Timeline

Full Time Waitress

Gaucho's Argentinian Restaurant
03.2024 - Current

PART-TIME WAITRESS

THAIROOM
06.2023 - Current

Casual MIGRATION CONSULTANT

BUTLER PARTNERS AND ASSOCIATES
03.2023 - 06.2023

FULL-TIME STUDENT DEVELOPMENT CONSULTANT

EF LANGUAGE SOLUTION
09.2022 - 02.2023

PART-TIME SALESPERSON

CELINE
11.2020 - 08.2022

FULL-TIME SALESPERSON

Swire（Nike）
06.2020 - 10.2020

FULL-TIME SALESPERSON

JIMMY CHOO
11.2019 - 02.2020

PART-TIME SALESPERSON

CHRISTIAN DIOR
06.2018 - 10.2019

Bachelor of Business (Management) -

University of South Australia

Diploma of Business -

SAIBT University of South Australia

Bachelor of Nursing(General) -

Hong Kong Metropolitan University

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IP WING SZE MICHELLE