Iqbal Singh
Park Ridge,QLD
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
7
7
years of professional experience
Work History
Security Officer and Crowd Controller
Singh Security Solution
12.2023 - 05.2025
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to detect and prevent unauthorized access or suspicious activities.
- Responded promptly to alarms and incidents, coordinating with law enforcement as necessary.
Customer Service Representative and Delivery Drive
Dominos's Pizza
01.2019 - 02.2022
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Processed orders accurately using point-of-sale systems to ensure efficiency and customer satisfaction.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Maintained accurate cash drawer and balanced register at shift end.
Cashier
United Fuel Station
09.2018 - 01.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate cash handling and reconciliation.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
- Maintained cleanliness and organization of checkout area to promote a positive shopping experience.
Education
No Degree - Advance Diploma of Management
Australian Institute of Victoria
Melbourne, VIC04-2015
No Degree - Diploma of Hospitality
Technical Institute of Victoria
Melbourne, VIC03-2015
No Degree - Diploma of Business Management
Australian Education Academy Pty Ltd
02-2013
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Complex Problem-solving
- Relationship building and management
- Night and safe deposit procedures
- Verbal and written communication
- Decision-making
- Team leadership
- Time management
- Customer service management
- Multitasking and organization
Timeline
Security Officer and Crowd Controller
Singh Security Solution
12.2023 - 05.2025
Customer Service Representative and Delivery Drive
Dominos's Pizza
01.2019 - 02.2022
Cashier
United Fuel Station
09.2018 - 01.2021
No Degree - Advance Diploma of Management
Australian Institute of Victoria
No Degree - Diploma of Hospitality
Technical Institute of Victoria
No Degree - Diploma of Business Management
Australian Education Academy Pty Ltd