Irem Yesilyurt
Craigieburn,VIC
Summary
Reliable retail assistant and customer service representative skilled at coordinating supplies, records and schedules to keep team(s) on-task and ready for daily demands. Proficient in using well known software to produce spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks. By nature I'm a approachable and friendly person who likes to help others. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Office Assistant
Melbourne Chauffeur Service
Fawkner, VIC
01.2022 - 12.2024
- Answered phone calls and welcomed visitors to office.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Answered telephones, directed calls, and took messages.
- Delivered messages and ran errands.
- Operated photocopiers and scanners, facsimile machines and personal computers.
All Rounder/ Customer SAssistant (Work Experience)
Woolworths
Craigieburn, VIC
12.2023 - 12.2023
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Provided accurate cash register operations, including accepting payments and providing change.
- Greeted customers and provided assistance in locating items.
Education
N/A - YR10
Roxburgh Park Secondary College
Roxburgh ParkSkills
- Customer Service
- Issue Resolution
- Technical Support
- Resourceful
- English & Turkish Fluency
- Positive Attitude
- Time Management
- Verbal Communication
- Professional and Mature
- Dedicated Team Player
- Prioritizing Work
- Relationship Building
Affiliations
I'm a individual who likes to help around the house and my school where I can in all aspects.
Accomplishments
- Form School Captain
- TAL Mentor (ABCN Program)
- Currently undertaking Masterchef class at school.
Languages
English
Professional
Turkish
Elementary
Timeline
All Rounder/ Customer SAssistant (Work Experience)
Woolworths
12.2023 - 12.2023
Office Assistant
Melbourne Chauffeur Service
01.2022 - 12.2024
N/A - YR10
Roxburgh Park Secondary College
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