Summary
Overview
Work History
Education
Skills
Disclaimer
Languages
Certification
Accomplishments
References
Timeline
Generic

IRENA ANDELKOVIC

Sunshine west,Australia

Summary

Dynamic and results-driven pharmacist with short Australian experience; however, registered in two countries, excelling in medication management and patient advocacy. Proven track record in optimizing pharmaceutical care and ensuring compliance with regulations. A natural leader with exceptional organisational skills, dedicated to enhancing patient outcomes through effective interprofessional collaboration and quality assurance practices, adept at fostering team collaboration and enhancing customer service, while implementing safety protocols to elevate pharmacy operations.

Overview

14
14
years of professional experience
3
3
Certifications

Work History

Pharmacist in charge

Sunshine west pharmacy
Sunshine west, VIC
04.2025 - Current
  • Managed daily pharmacy operations and ensured compliance with regulations.
  • Supervised pharmacy staff and provided training on best practices.
  • Dispensed medications accurately and reviewed prescriptions for potential interactions.
  • Collaborated with healthcare providers to optimize patient medication plans.
  • Implemented safety protocols to ensure a secure pharmacy environment.
  • Addressed customer inquiries and provided medication counseling effectively.
  • Analyzed patient profiles for the purpose of providing optimal pharmaceutical care.
  • Ensured accurate and timely dispensing of medications to patients in accordance with physician instructions.
  • Identified opportunities for cost savings through utilization of generic drugs when appropriate.
  • Facilitated communication between pharmacists, physicians and other healthcare personnel involved in patient care.
  • Collaborated with other healthcare providers in developing therapeutic plans for individual patients.
  • Educated staff on regulatory changes, drug recalls and investigational studies.
  • Resolved customer complaints promptly in a professional manner.
  • Counseled patients on preventive health measures such as diet modification, exercise programs, stress management techniques.
  • Detected and reported therapeutic incompatibilities.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Maintained compliance with state and federal drug laws.
  • Supervised staff and motivated top performance against pharmacy objectives.
  • Trained individuals in how to use devices to promote optimal medical support.

Graduate Intern Pharmacist

Sunshine west pharmacy
Sunshine west, Victoria
10.2023 - 04.2025
  • Assisted patients with medication inquiries and prescription refills.
  • Dispensed medications accurately following prescribed guidelines.
  • Educated customers on proper medication usage and potential side effects.
  • Counseled customers on the proper use of over-the-counter medications.
  • Checked pharmacy area regularly to ensure it was kept neat, clean and free of debris.
  • Reviewed and verified patient information for accuracy and completeness prior to dispensing medication.
  • Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
  • Notified senior staff about safety concerns and unsafe practices.
  • Provided patient counseling on prescribed medications, including side effects and drug interactions.
  • Demonstrated excellent customer service skills while interacting with patients.
  • Compounded and prepared medications according to prescription orders.
  • Used pharmacy software to verify prescription and insurance information.
  • Collaborated with healthcare professionals to provide optimal care for patients.
  • Ensured compliance with state pharmacy regulations and laws governing pharmaceutical practices.

Tradesperson in building industry

Self- employed
Sunshine west, Australia
09.2018 - 09.2022
  • Working on various projects in house renovations, as well as managing business and corresponding with clients.
  • Developed cost estimates for proposed home renovations, including labor and materials costs.
  • Conducted research on trends and materials used in home renovations.

Chemist manager

Farmakop Nis
Belgrade, Serbia
10.2015 - 04.2017
  • Managing chemist on daily bases and providing pharmaceutical health care for patients and clients of the chemis
  • Overseeing organisation of the activities and operations of the pharmacy
  • Participating in the healthcare education of patients.
  • Actively performing pharmaceutical health practice.
  • Approaching the solving of problems and issues, creating optimal conditions for business activities.
  • Monitoring and controlling the stock and providing structured supply
  • Responsible for turnover stock ratio of the chemist
  • Responsible for appropriate products displaying and pricing
  • Mentoring employees activities, training technicians and their involvement in continuous medical education
  • Collaboration with physicians
  • Ensuring high level of professionalism, good quality service and timely execution of all activities in chemist.

Pharmacist in charge

Medipharm
Subotica, Serbia
04.2013 - 09.2015
  • Ensuring that chemist operates in accordance with pharmaceutical standards and practice, and providing pharmaceutical health care for patients and clients of the chemist on daily bases.
  • Performing pharmaceutical healthcare practice in accordance with regulations, and ensuring proper care and information about medicines are delivered to patients.
  • Dispensing medicines and medical devices and counselling patients about use of medicines and medical devices.
  • Ensuring sufficient stock supplies, including planning, placing orders and actual supply storage
  • Training and educating newly employed pharmacists, interns and pharmacy technicians

• Collaboration with other pharmacists and physicians directly involved in the benefit of patients' healthcare

  • Collaboration with representatives of pharmaceutical companies and wholesalers of drugs.
  • The responsibility for the proper storage of vaccines, medicines, and products delivered as part of cold chain transportation and storage.
  • Managing medical waste disposal.

Pharmacist in charge

Nikolic i sinovi
Nis, Serbia
08.2011 - 04.2013
  • Ensuring that the pharmacy operates in accordance with pharmaceutical standards and recommendations.
  • Providing pharmaceutical health care for patients and clients of the chemist on a daily basis.

Education

Credentialed Pharmacist - Pharmacy

Monash University
Clayton, VIC
12-2025

Masters degree - Pharmacy

University of Nis
Serbia
05.2011

Skills

  • Great customer service
  • Exceptional organisational skills
  • Natural leader
  • Works efficiently under pressure and deadlines
  • High professional ethics
  • Logical approach to problem solving
  • Initiative
  • Patient advocacy
  • Scientific aptitude
  • Medication management
  • Pharmaceuticals knowledge
  • Team collaboration
  • Pharmacy law compliance
  • Decision-making capacity
  • Medication therapy management
  • Drug interactions analysis
  • Medication dispensing
  • Medication storage
  • Quality assurance practices
  • Safety and compliance
  • Pharmacy ethics adherence
  • Drug safety
  • Interprofessional collaboration
  • Adaptability and flexibility
  • Overseeing pharmacy operations

Disclaimer

I declare that this curriculum vitae and/or the above statements are true and correct.

Languages

  • Serbian
  • English
  • Bosnian
  • Montenegrin
  • Croatian
  • Macedonian

Certification

Immunisation course

Accomplishments

Monash University badge

References

  • Peter Nguyen, pharmacist, 0432700933
  • Ha Khuu, pharmacist, 0470695887

Timeline

Pharmacist in charge

Sunshine west pharmacy
04.2025 - Current

Graduate Intern Pharmacist

Sunshine west pharmacy
10.2023 - 04.2025

Tradesperson in building industry

Self- employed
09.2018 - 09.2022

Chemist manager

Farmakop Nis
10.2015 - 04.2017

Pharmacist in charge

Medipharm
04.2013 - 09.2015

Pharmacist in charge

Nikolic i sinovi
08.2011 - 04.2013

Credentialed Pharmacist - Pharmacy

Monash University

Masters degree - Pharmacy

University of Nis
IRENA ANDELKOVIC