Irene Brass

• Helped clients develop new coping mechanisms and techniques to drive behavior modification.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Maintained regular contact with clients by calling and visiting clients' homes.
• Supported clients and families with empathy and compassion during difficult times.
• Monitored clients' progress
• Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
• Facilitated group therapy sessions to build supportive, communicative client networks.
• Advocated for clients to assure respected rights and wishes.
• Conducted home visits to assess living environment and facilitate access to necessary resources.
• De-escalated stressful situations through individual and family crisis interventions.
• Updated client documentation for accurate, compliant and current records.
• Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
• Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.

Maintaining a Culturally safe environment for all Cultures, including staff and community at large.

To use my Cultural knowledge & lived experience to be able to negotiate and communicate between families, Communities and their employing agencies.